adonix Posted February 9, 2015 Share Posted February 9, 2015 How to remove live help option from portal right side menu ? i don't want to show that thing. and is it possible to increase width of portal ? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 9, 2015 Share Posted February 9, 2015 http://docs.whmcs.com/Live_Chat_Addon#Integration you undo the integration method mentioned above - basically, you should just need to remove {$livehelpjs} from the header.tpl template 0 Quote Link to comment Share on other sites More sharing options...
adonix Posted February 9, 2015 Author Share Posted February 9, 2015 http://docs.whmcs.com/Live_Chat_Addon#Integration you undo the integration method mentioned above - basically, you should just need to remove {$livehelpjs} from the header.tpl template no it's not removing, i tried removing "{$livehelpjs}" from below code but not worked.. <head><meta http-equiv="content-type" content="text/html; charset={$charset}" /> <title>{$companyname} - {$pagetitle}{if $kbarticle.title} - {$kbarticle.title}{/if}</title> {if $systemurl}<base href="{$systemurl}" /> {/if}<link rel="stylesheet" type="text/css" href="templates/{$template}/style.css" /> <script type="text/javascript" src="includes/jscript/jquery.js"></script> {$headoutput} {if $livehelpjs}{$livehelpjs} {/if}</head> <body> {$headeroutput} <div id="top_container"> <div id="top"> 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 10, 2015 Share Posted February 10, 2015 it might have removed it, but you may have also needed to clear your template cache to see the updated version. utilities -> system -> system cleanup -> empty template cache 0 Quote Link to comment Share on other sites More sharing options...
adonix Posted February 10, 2015 Author Share Posted February 10, 2015 it might have removed it, but you may have also needed to clear your template cache to see the updated version. utilities -> system -> system cleanup -> empty template cache ok i did it after removing "{$livehelpjs}" from header.tpl , but it's not removing still :3 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 10, 2015 Share Posted February 10, 2015 take a look inside footer.tpl to make sure it's not in there. 0 Quote Link to comment Share on other sites More sharing options...
adonix Posted February 10, 2015 Author Share Posted February 10, 2015 take a look inside footer.tpl to make sure it's not in there. in footer i found below matching code,.. class="absmiddle" /></a> <a href="cart.php" title="{$LANG.ordertitle}">{$LANG.ordertitle}</a></li> </ul> {if $livehelp} <p class="header">{$LANG.chatlivehelp}</p> {$livehelp} {/if} {if $loggedin} <p class="header">{$LANG.accountinfo}</p> <p><strong>{$clientsdetails.firstname} {$clientsdetails.lastname} {if $clientsdetails.companyname}({$clientsdetails.companyname}){/if}</strong><br /> {$clientsdetails.address1}, {$clientsdetails.address2}<br /> {$clientsdetails.city}, {$clientsdetails.state}, {$clientsdetails.postcode}<br /> {$clientsdetails.countryname}<br /> {$clientsdetails.email}<br /><br /> 0 Quote Link to comment Share on other sites More sharing options...
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