Vuyo Posted April 6, 2014 Share Posted April 6, 2014 Please help. I am having a problem with sending "new account information" to the user after successful service automation. When I check on the system activity log I see the following error log listed: "Admin Email Message Sending Failed - PHPMailer Exception - SMTP Error: The following recipients failed: admin@utechnologies.co.za (Subject: WHMCS Automatic Setup Successful)" Please help, what email address or hostname must I use ? I have tried pop.utechnologies.co.za and currently mail.utechnologies.co.za Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted April 6, 2014 Share Posted April 6, 2014 Have you set up a mailserver on your server, or do you have access to one? 0 Quote Link to comment Share on other sites More sharing options...
Vuyo Posted April 6, 2014 Author Share Posted April 6, 2014 Thanx DennisMidjord. I set it up on my server. Actually the "new account information" is sent successfully to the user. It was hidden in the spam folder Also but the error still appears on the system activity log. I created an email address named smtp@utechnologies.co.za and used it as the department administrators email. (Account Department) The email address for the department (Accounts) is admin@utechnologies.co.za. Is this error fatal? Please advise on what I'm doing wrong. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 8, 2014 WHMCS Support Manager Share Posted April 8, 2014 Hi, This relates to the notification that is sent to administrators. You'll need to check with your mail server admin that your Setup > General Settings > Mail tab > System Emails From Email is a valid sender on your mail server 0 Quote Link to comment Share on other sites More sharing options...
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