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  1. #1
    Join Date
    Dec 2007
    Location
    Bathurst, NSW Australia
    Posts
    42

    Default Stop Billable Item invoices being sent automatically on generation.

    Hi,
    Is there any way of stopping billable items sending the invoice to the Client that is generated from multiple lines.

    I now use the billable items to save Software/Service/expenses etc... work being done for clients and at then end of a week/fortnight/month select the lines I want to bill and Invoice them.

    BUT the problem that is uncounted here is that it then automatically sends the invoice to the client without giving me the option to review the generated invoice as normally I would like to put an explanation on the first invoice line as to what these charges are!

    How can I stop it sending this generated invoice and allow me to manually send it?
    Graham Hagney - (A Better Deal for All)
    Affordable cPanel/Joomla Website Hosting & Web Software Development
    Web: http://www.ABetterDealForAll.net.au

  2. #2
    Join Date
    Dec 2007
    Location
    Bathurst, NSW Australia
    Posts
    42

    Default

    Anyone got any suggestions?
    Graham Hagney - (A Better Deal for All)
    Affordable cPanel/Joomla Website Hosting & Web Software Development
    Web: http://www.ABetterDealForAll.net.au

  3. #3
    Join Date
    Aug 2008
    Posts
    44

    Default

    i'm also interested in preventing the "billable items" generated invoice automatically being sent to the client.

    in my case, i would like to modify the due date to a future date before the invoice is sent.

    regards,

  4. #4
    Join Date
    Dec 2007
    Location
    Bathurst, NSW Australia
    Posts
    42

    Default

    this is where a "Draft" status for the invoice would come in handy, (Ability to set a Manual Invoice to "DRAFT") , we could then have an option to generate an invoice from the selected Billable Items BUT place the invoice in "Draft" status allowing us to review and add/modify as required before sending to client.
    Graham Hagney - (A Better Deal for All)
    Affordable cPanel/Joomla Website Hosting & Web Software Development
    Web: http://www.ABetterDealForAll.net.au

  5. #5
    Join Date
    Jan 2012
    Posts
    7

    Default

    At a minimum it would be great if it was possible to set a due date when generating the invoice.

  6. #6
    Join Date
    Dec 2008
    Posts
    636

    Default

    Take a look at http://forum.whmcs.com/showthread.php?t=35499

    This hook gives you the ability to set the due date as X days from generation. It works brilliantly.

    It doesn't stop the email being sent immediately but I would imagine that might be something that can be added relatively easily.

  7. #7
    Join Date
    May 2008
    Posts
    4

    Default

    Graham - Can second (or third?) that motion!

    We have been using this feature before, and in v5 it seems that the email is getting sent again automatically. I would love it to be either an option, or turned off completely.

    Alternatively - if a billable item is set to "add to next invoice" then when manually generating an invoice it does not add the items! If we had a way of adding the billable items while IN an invoice that would be brilliant.

    On that note - our main issue is that when an client has minor billable items added by one of our staff, we only want to add them to the next major invoice we create. The main problem we are trying to solve is that when creating invoices for a client there is no way to know if there are billable items present without checking each time. If there was a visual cue (like a coloured button/flag) on the invoice creation page when there are billable items present it would be perfect. If an option by that button had the effect of adding them to the invoice currently being created it would be perfect!

    My 2c humbly submitted.

  8. #8
    Join Date
    Oct 2011
    Posts
    205

    Default

    +1 on this!!!!

  9. #9
    Join Date
    Mar 2012
    Posts
    18

    Default

    +1 from me too - I need to be able to edit it before it gets sent out

  10. #10
    Join Date
    Jun 2010
    Posts
    173

    Default

    +1 add my voice - I want to be able to review the invoice before it's sent.

  11. #11
    Join Date
    Apr 2012
    Posts
    2

    Default

    YESS! Been wanting/needing this feature for over a year now!

  12. #12
    Join Date
    Dec 2008
    Location
    Myrtle Beach, SC
    Posts
    617

    Default

    It would be great if WHMCS would just add a checkbox to send the invoice created email when generating an invoice from the billable items screen, but for now here is a quick way to get around this.

    For each billable item you would like to add to the invoice, edit it and set the invoice action to Invoice on Next Cron Run.

    Then on the client summary page, click on Generate Due Invoices and say no to "Do you want to send the invoice notification emails immediately after generation?". WHMCS will then generate the invoice for the billable items and it will not send the invoice created email.

    You can then edit the invoice and manually send the invoice created email.

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