hazardpro Posted September 19, 2017 Share Posted September 19, 2017 I have a question. I created a invoice for a customer for a renewal (via the admin area) - generate invoice for selected etc.. However I made a mistake and did not select all the addons for the product, so bottom line the invoice was wrong. So I deleted the invoice with the view of resending it to them with the correct items added etc. However the system will not allow me to create another invoice for the product because its already generated one today. Is there a ways around this? I guess I should not have deleted the invoice and instead edited ir, or cancelled it.... But is there a way I can generate another invoice today or do I have to wait till tomorrow? Thanks in advance. H 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 20, 2017 WHMCS Support Manager Share Posted September 20, 2017 Hi, WHMCS will never generate a duplicate invoice for the same service on the same next due date. You can generate a new invoice by moving the Next Due Date forward by one day. If this is the first invoice for the service, I'd also recommend moving the Registration Date by 1 day. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 20, 2017 Share Posted September 20, 2017 If something like this happens again, perhaps instead of deleting you could make a second invoice for the remaining items then merge them? https://docs.whmcs.com/Invoicing#Merging_Invoices 0 Quote Link to comment Share on other sites More sharing options...
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