Jump to content

One Upcoming Domain Renewal Notice for every single domain


Remitur

Recommended Posts

My system is sending to the customers multiple "Upcoming Domain Renewal Notice", one for every single different domain (instead of a single notice with all the domains with same expiration)

 

So, a customer who has 100 domains expiring in 30 days, get 100 different messages (one for every single domain)

 

it would be nice to send a single, consolidated notice...

Is any set about it hidden somewhere?

Link to comment
Share on other sites

But... email template seems to be done yet in order to be a single message for a number of different domains:

 

Dear {$client_name},

{if $days_until_expiry}The domain(s) listed below are due to expire within the next {$days_until_expiry} days.{else}The domain(s) listed below are going to expire in {$domain_days_until_expiry} days. Renew now before it's too late...{/if}

{if $expiring_domains}{foreach from=$expiring_domains item=domain}{$domain.name} - {$domain.nextduedate} ({$domain.days} Days)
{/foreach}{elseif $domains}{foreach from=$domains item=domain}{$domain.name} - {$domain.nextduedate}
{/foreach}{else}{$domain_name} - {$domain_next_due_date} ({$domain_days_until_nextdue} Days){/if}

 

Do you mean that has been done so but it doesn't work, and maybe in a future... :?:

Link to comment
Share on other sites

Do you mean that has been done so but it doesn't work, and maybe in a future... :?:

or did work like that in the past, e.g 4 years ago! :roll:

 

https://forum.whmcs.com/showthread.php?71459-UNCONFIRMED-domain-renewal-mail-not-combining-domains

 

Q: If a client has multiple domain names which are due on the same date then the upcoming domain renewal email should combine them according to the new version 5.3.2

A: This should have been fixed in the 5.3.3 release (5.3.2 was a beta).

this might have been back in the day when these emails were hard-coded to be sent on the 11th of the month... perhaps the feature got tweaked when ICANN brought in their new domain reminder rules... off the top of my head, I can't remember when WHMCS stopped combining the domains in the same email.

Link to comment
Share on other sites

Removing this funcionality was a mistake, and there's no relation with ICANN regulations.

 

ICANN regulation requires that renewal notice have to be sent to REGISTRANT directly by the REGISTRAR.

While the WHMCS's system send renewal notice to the CUSTOMER, and not to Registrant (even if it may happen that Registrant and customer are the same).

 

So:

- if WHMCS is managed by a Registrar, he need other systems to accomplish ICANN's regulations

- if WHMCS is managed by a Reseller, his Registrar will have other system to accomplish ICANN's regulations

Link to comment
Share on other sites

https://blog.whmcs.com/78862/icann-rule-updates---compliance-using-whmcs

http://docs.whmcs.com/Domain_Renewal_Notices

 

Registered Name Holder Notifications

Where a registrar module supports it, WHMCS will also send a copy of the renewal notices to the registered name holder as defined in the WHOIS Record for a given domain.

Please Note: This functionality is only available in specific domain registrar module(s) at this time. They include:

 

More will be added in due course.

 

i'm not aware if they ever expanded this feature beyond eNom. :roll:

Link to comment
Share on other sites

  • 4 years later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated