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Lookup Provider issue


nimafire

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https://docs.whmcs.com/Domain_Suggestions#Configuring_Lookup_Provider

 

The Registrar account should be configured in Setup > Products/Services > Domain Registrars for the Registrar to be used for lookups

I assume you are a reseller of ResellerClub - otherwise it won't work... I get the same when I set it to ResellerCamp (which I don't have setup under domain registrars).

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  • 2 weeks later...
On 9/24/2017 at 9:07 PM, nimafire said:

yes we have active resellerclub module, register renew and other function work fine except using this for lookup, get same error.

Hello, do let us know if there's anything we can help you with. Kindly share your Reseller ID with us.

 

Team ResellerClub.

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  • WHMCS Support Manager

Hi,

First, please ensure you have configured pricing for the TLDs you are looking up: https://docs.whmcs.com/Domain_Pricing

 

If that's already the case; in order to see the commands being sent/received between WHMCS and the module, the Utilities > Logs > Module debug Log tool can be used
Please enable it, reproduce the problem, disable it again and then copy the data here for us to review.

More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems

Edited by WHMCS John
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