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problem in run cronjob


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Hello 3245,

 

Thanks for your post on the WHMCS community forums.

 

Firstly, please update the start of the cron to php -q

 

Secondly, please try adding -vvv to the end of the cron this will enable debug reporting and should show errors in the cron output email.

 

Lastly, please enable display errors under Setup > General Settings > Other > Display Errors and then go into your servers terminal window and execute your cron with the following at the end -F all -vvv ​and check the output for any errors

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  • 3 weeks later...
  • WHMCS Support Manager

Hi,

This is due to the size of your MySQL database requiring a lot of PHP memory to be generated.

 

You can increase the memory_limit in your php.ini or disable the backup process under Setup > Other > Database Backups.

In version 7.3 we've added the ability to let cPanel handle the backup process - instead of PHP - which negates this problem.

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