Community Forums

Discuss, share and get help from our community of friendly WHMCS users

Close
Login to Your Account
Results 1 to 5 of 5
  1. #1
    Join Date
    Feb 2013
    Posts
    4

    Question 7.2.3 Auto Update Error

    A fatal error occurred while fetching the update.
    Please check to make sure your memory limits and execution time are set to the recommended values.

    Have tried the update 6 times and get this error. The temporary updates folder is not in the html directory and it is set to CHMOD 0755. Also tried with 0777 and get this error every time.

  2. #2
    Join Date
    Aug 2016
    Location
    Auckland, New Zealand
    Posts
    852

    Default Re: 7.2.3 Auto Update Error

    Hi Techdefy,

    Thanks for getting in touch, sorry to hear you are having issues, please ensure:

    You have a PHP Memory limit of at least 128MB (256MB if it is already 12
    You have a PHP Memory time out of at least 300 seconds
    Thanks,
    Chris D.

    WHMCompleteSolution
    The Complete Client Management, Billing & Support Solution
    www.whmcs.com

  3. #3
    Join Date
    Feb 2013
    Posts
    4

    Default Re: 7.2.3 Auto Update Error

    thanks... made the changes, same error when attempting update.

  4. #4
    Join Date
    Jul 2017
    Posts
    1

    Default Re: 7.2.3 Auto Update Error

    Hi, I have this same error when trying to update.

    I'm running PHP 7.0 with max_execution time: 300, Memory limit: 512m

  5. #5
    Join Date
    Feb 2013
    Posts
    4

    Default Re: 7.2.3 Auto Update Error

    Matt511, did you get this resolved? My install still will not update.

Similar Threads

  1. Auto update question
    By bear in forum Installation, Upgrade, and Import Support
    Replies: 2
    Last Post: 07-15-17, 09:53 PM
  2. Auto refresh or Auto redirect after error
    By Webmaster001 in forum Using WHMCS
    Replies: 0
    Last Post: 12-02-13, 09:19 AM
  3. Auto Update Feature
    By sac9829 in forum General Discussion
    Replies: 3
    Last Post: 02-12-09, 09:05 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •