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  1. #16
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by easyhosting View Post
    so i get an update on my ticket submitted on 01/07/2017 21:49 and guess what it was

    amazing how this is a one man show run and operated by Lee Mason, but it is being escalated to the priority support team
    I do believe his wife runs the $$$ side of things, but the same..

    I have been getting this same automated reply for months!
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  2. #17
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    I have managed to get my modules to work with WHMCS 7.2.2!
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  3. #18
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by AffordableDomainsCanada View Post
    I have managed to get my modules to work with WHMCS 7.2.2!
    It it an easy fix. Can you share it on here
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  4. #19
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    I made it so the license verification bypassed his nhp license check module and is verifying directly with his website. The modules DO work, but his license check module is which is causing all the headaches.

    I cannot share the files or code, for obvious reasons but I have sent you a PM in hopes of helping you out!
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  5. #20
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by AffordableDomainsCanada View Post
    I made it so the license verification bypassed his nhp license check module and is verifying directly with his website. The modules DO work, but his license check module is which is causing all the headaches.

    I cannot share the files or code, for obvious reasons but I have sent you a PM in hopes of helping you out!
    oh another 2 of his canned support replies and also it seems an invoice has appeared in my account for

    Addon (NHP-Sitemap-eeaf48010d) - Sitemap Support & Updates (12 months) (26/06/2017 - 25/06/2018

    with due date 26/06/2017 and he has even added a 5 late fee

    so yes i will pay for support he does not provide. I dont think so
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  6. #21
    Join Date
    Jul 2010
    Location
    Ontario, Canada
    Posts
    668

    Default Re: whmcsmoduleshop seems to be dead

    I got a module not long ago that didn't work. Opened a ticket and got no reply. I ended up doing a chargeback to which I automatically won since he never even replied to that as well.

    I am sure whmcsservices will take it over soon enough - they seem to be buying everyone lol.
    Your #1 Source For All Your Integration Needs! - WebsiteIntegrations.Com
    Matching Your WHMCS, Wordpress, Forums and Other Scripts to Your Site Design. We Offer Responsive WHMCS Integrations!

  7. #22
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by wwesn View Post
    I got a module not long ago that didn't work. Opened a ticket and got no reply. I ended up doing a chargeback to which I automatically won since he never even replied to that as well.

    I am sure whmcsservices will take it over soon enough - they seem to be buying everyone lol.
    I agree Paul and the sooner the better. I just checked and have 3 modules still in the timeframe with paypal to make a claim for not working, so opened claims with PP
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  8. #23
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    Good idea, hes going to loose out on a lot of money.
    Last edited by AffordableDomainsCanada; 07-21-17 at 02:02 AM.
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  9. #24
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    i laughed at this from his support policy

    Support Hours

    Our general support hours are Monday to Friday, 09:00 to 17:00 (GMT). During this time, we can generally provide feedback on any support queries within 12 – 72 hours. We are also committed to answering any queries outside of these hours within 72 hours. Please note that we do not provide support during UK bank holidays.
    anyway i send him an invoice for all the support addons etc. i have paid for and this was received and signed for on 27th July 2017 my a Mason.

    i will be calling Paypal as he should have replied to paypal claims by 30th July
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  10. #25
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    UPDATE:
    He ignored Paypal, so i got refund on the 3 payments i claimed against. and Paypal are looking into his account as they have had a fair amount of chargebacks on his account recently. He also never replied to my Letter giving him 14 days to refund me for all the support addons that i have paid and that run until 2018, so i passed the details to a commercial debt agency. I also phoned his local Trading Standards Dept. and guess what they are already investigating him as they have had several complaints of him taking money and not providing any service
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  11. #26
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    I wonder if something happened to him? It just seems odd that he disappeared off the face of the earth.
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  12. #27
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by AffordableDomainsCanada View Post
    I wonder if something happened to him? It just seems odd that he disappeared off the face of the earth.
    i got message from him, but for some reason it wont let me PM it to you. seems the collection agency got his attention
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  13. #28
    Join Date
    Feb 2013
    Location
    UK
    Posts
    7,170

    Default Re: whmcsmoduleshop seems to be dead

    he also seems to have just sold his house (STC) for 15k more than when he bought it 2 years ago... that should help to fund the refunds!

  14. #29
    Join Date
    Jul 2008
    Location
    Northumberland, UK
    Posts
    3,251

    Default Re: whmcsmoduleshop seems to be dead

    Quote Originally Posted by brian! View Post
    he also seems to have just sold his house (STC) for 15k more than when he bought it 2 years ago... that should help to fund the refunds!
    This is the first part of the message i got

    Sorry for the delay, we have only just noticed your ticket in the list as we have been having some issues with a few techinal systems of ours.We have also noticed the "collections agency" email you have instructed.
    Please understand we are very sorry for the delay in responding to you.
    However the updated license check we sent to you is known to be working for 1000's of other customers, i have a re-encoded version of the file and would be happy to send that to you if instructed to do so.
    the new re-encoded version did not work, but still it does not excuse why tickets from me and others have not been answered since Jan. 2017, must have been some tech glitch for 8 months of silence
    The Easyhost Media Group
    Niceday Hosting - Affordable Hosting
    Power SSL - We Secure your World

  15. #30
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: whmcsmoduleshop seems to be dead

    we have been having some issues with a few technical systems of ours
    Such a lame excuse. I've had similar responses in the past.

    I actually had to go and look it up this is what I got once as a excuse.

    Quote Originally Posted by LeeMason
    Sorry for the delay, we had a filter on our tickets and yours wasnt showing up, sorry about that.
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

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