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  1. #1
    Join Date
    Jan 2014
    Posts
    18

    Default Marketplace SSL problems

    I tried to add on a Rapid SSL to test but it failed

    Module Command Success
    Certificate Information - Status: Awaiting Issuance
    CSR Submitted: Yes
    Domain: domainhidden.com
    GeoTrust Order ID: 15430993
    GeoTrust Order Date:
    GeoTrust Completion Date: -
    GeoTrust Order Status: Pending
    GeoTrust Order State: Failed Security Review


    also clients cannot click on the service to manage on ?rp=/store/ssl-certificates/manage#

  2. #2
    Join Date
    Jan 2014
    Posts
    18

    Default Re: Marketplace SSL problems

    Just had to send a email to [email protected] was taken care of in minutes, works great!

  3. #3
    Join Date
    Jul 2009
    Posts
    23

    Default Re: Marketplace SSL problems

    I'm contacting RapidSSL through livechat now for the same issue.

  4. #4
    Join Date
    Jan 2014
    Posts
    18

    Default Re: Marketplace SSL problems

    Had a few clients sign up since with no problems, the Marketplace, automated ssl certificates and the Weebly website builder are great, the entire Marketplacee seems to be well though out and works great. They have everything covered down to the placement of the ads in the client area! WHMCS is definitely be improving!

  5. #5
    Join Date
    Jan 2014
    Posts
    18

    Default Re: Marketplace SSL problems

    Guess I spoke too soon, this time no response when I sent a email so far, the instant automated SSL certificate has already taken over a day

    GeoTrust Order Status: Pending
    GeoTrust Order State: Failed Security Review

  6. #6
    Join Date
    Jan 2014
    Posts
    18

    Default Re: Marketplace SSL problems

    Was able to open a chat with them and they took care of it but I can't go through this with each order, guess I'll have to change the nice marketing pages they made up from instant setup to a 1-2 days!

  7. #7
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    388

    Default Re: Marketplace SSL problems

    Quote Originally Posted by myautodj View Post
    Was able to open a chat with them and they took care of it but I can't go through this with each order, guess I'll have to change the nice marketing pages they made up from instant setup to a 1-2 days!
    I have personally found all our SSL Certificates issued have been done so in under 24 hours, usually under 12!
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

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