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clients unable to login after upgrade


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Hi,

Clients are getting an "incorrect password" error when logging into client area. I have checked this myself and it does indeed fail. Seems to have been after the upgrade last week. I have corrected a cron job issue I had after the upgrade but wondered if anyone had come across the login issue? Have a tidket in but it is taking its time!

 

Cheers

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Hi,

Clients are getting an "incorrect password" error when logging into client area. I have checked this myself and it does indeed fail. Seems to have been after the upgrade last week. I have corrected a cron job issue I had after the upgrade but wondered if anyone had come across the login issue? Have a tidket in but it is taking its time!

 

Cheers

 

Support guys sussed it :)

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  • 1 month later...
  • 2 weeks later...

I can't login. WHMCS came with my reseller plan from Inmotion hosting and one of the reasons I became a reseller. Looking forward to digging in. However, I can't login. It does claim to NOT know my email address. I was getting in for a few days, came back to look at it and now can't login in. Started a ticket, but not heard anything yet. Thanks in advance for any info. you may have.

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