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Pending Product upgrade


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Yesterday I performed an upgrade for a client (from Silver to Gold product), but the procedure didn't really do the upgrade (I'm on WHMCS 7.2.1 with DirectAdmin)

 

- Logged in as admin

- Went to client panel and logged in as client

- Performed upgrade as client

- Pending upgrade was reported in the admin system, wich I confirmed

- Order Confirmation mail was sent out

- Invoice was made, but apparently NOT sent to customer (I'm not 100% about this)

 

BUT ...

 

- Product did not change in WHMCS (stayed Silver)

- Product did not change in DirectAdmin (stayed Silver)

 

SO ...

 

I tried to redo the upgrade, but this time as admin (by pressing the upgrade product button in the admin panel)

But I get the notification "Upgrade Already In Progress Cannot Upgrade/Downgrade because the product already has an Upgrade/Downgrade in progress."

 

Cron did run (every 5 minutes), and daily cron ran also (at midnight), but no changes to the client product.

 

Help ? :)

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