Jump to content

Upgrade cron problems


Recommended Posts

I too have a problem with this upgrade.

 

After upgrading I had to reinstall my database as it no longer worked, since then when the daily cron runs I get:

 

"System

Cron Job: ERROR : Unable to unlock tables: HY000 2030 This command is not supported in the prepared statement protocol yet"

 

The 5 minute run seems to work ok and this only comes up with the Daily run when trying to backup the database.

Link to comment
Share on other sites

Hi malcm,

 

There is a bug fix report CaseID: CORE-11296 for investigation into the MySQL error.

 

Quote from support is:

 

I believe it to be related to the size of your database being over the limit for PHP to successfully process the backup along with the new Error reporting functionality in WHMCS 7.2 that it is now showing an error.
Edited by Vox
Link to comment
Share on other sites

Having the exact same problem and more since last upgrade.

 

Database backup sent via email not working, client area throws "Oops" error message. You can't "Login as client", etc.

 

My system was working perfectly before the upgrade. I do hate when they say it's a server config problem, when it only happens after I apply their upgrade.

Now that I know there is a known issue, that I wasn't told about, I feel no better.

 

Submitted a ticket last week and they apparently didn't dig too deep. The software is useless to me right now.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated