Domain register with Greek characters not working

Hi, I am using a custom api from easy.gr for registering domains.

My problem is when T try register a domain with Greek characters. When I search for a domain with Greek characters, the result is always 'Invalid characters'.

Does anybody know how I can make this work correctly and display the availability of Greek domains?

Should I ask for help the company who provides the api?

Thank you in advance.

Hi Dimitra,

At what point are you receiving this error?

Hi Chris,

The error occurs when I use the domain searcher.

In the following screenshot, you can see the Greek domain name and the error.

The error is: "The domain you entered is invalid. Domains must begin with a letter or number"

Thank you.

Do you have IDN's enabled under Setup > General Settings > Domains tab? Also, do you have General Settings > Localisation tab > System Charset value set to UTF-8

I enabled IDN's and now I'm not getting the invalid domain error.

Now I have another problem. Every Greek domain I search appears as unavailable, although other websites show them available.

Any help on this?

Thanks.

Please enable your module log under Utilities -> Logs -> Module Logs and see if any errors appear in there

Dimitra,

have you tried searching for an IDN domain using a non .gr TLD??

if the logs don't give you a clue, that might at least tell you if it's whmcs that's causing this, or if easy.gr doesn't understand what WHMCS is trying to pass to it.

There are no errors in Module Logs.

have you tried searching for an IDN domain using a non .gr TLD??

I just did it and the domain δοκιμη.company is available. It's only with .gr domains that I get the invalid error.

I just did it and the domain δοκιμη.company is available. It's only with .gr domains that I get the invalid error.

then it might be worth a ticket to easy.gr support to check that their API supports IDN lookups from whmcs.

though slightly worrying that their WHMCS logo guy looks like Donald Trump!

I'd also recommend creating a Custom WHOIS Server for .gr domains as well http://docs.whmcs.com/WHOIS_Servers

I'd also recommend creating a Custom WHOIS Server for .gr domains as well http://docs.whmcs.com/WHOIS_Servers

Chris, I don't think you realistically can for .gr domains - it's one of those TLDs that effectively uses a private whois server (like Spain and Malaysia) where I believe you have to submit your IP first or be a reseller - I don't think the default entry for .gr in WHMCS has worked for years... plus their web whois uses captcha so that's ruled out as an option - unless you can find a third-party whois source, you're left with using an API solution.