jet88 Posted April 10, 2017 Share Posted April 10, 2017 Hello, I am able to pay invoices , refund invoices but unable to make recurring billing work. I have been testing extensively and it doesn't generate with cron job. Any suggestions on how to fix? Packagehas been set to recur. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted April 11, 2017 Share Posted April 11, 2017 Do you see any errors in your gateway log under Billing -> Gateway Log? Please try running the following cron command in your terminal to see if any errors appear ``` php -q /path/to/cron.php --force -vvv ``` 0 Quote Link to comment Share on other sites More sharing options...
jet88 Posted April 15, 2017 Author Share Posted April 15, 2017 Invoice ID => 21 User ID => 1 Amount => 4.99 error => No such customer: cus_xxx; a similar object exists in test mode, but a live mode key was used to make this request. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted April 18, 2017 Share Posted April 18, 2017 Hi Jet88, That indicates that the client does not exist in your stripe production account, please re-enter the credit card details. 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted April 21, 2017 Share Posted April 21, 2017 If this customers credit card was entered whilst your system was in test mode then the customer token (cus_*) will only work on your test account. As Chris has pointed out you would need to remove and add the credit card details whilst your system is set to use live mode in Stripe. 0 Quote Link to comment Share on other sites More sharing options...
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