Beltane Posted January 31, 2017 Share Posted January 31, 2017 Hello, I have recently purchased some web hosting clients and took over their PayPal account. Currently I have WHMCS set up with my initial PayPal account. I cannot add two PayPal accounts to the WHMCS, I cannot merge the two PayPal accounts. (See below. nothing about merging or importing/exporting customers from one to the other.) https://www.paypal.com/ca/selfhelp/article/How-do-I-merge-2-PayPal-accounts-FAQ969 How do I merge 2 PayPal accounts? To merge or combine 2 PayPal accounts, you need to: Choose which account to keep and which account to close. Send any money from the account you are closing to the account you are keeping. Remove your bank account and credit card information from the account you are closing. Close the old account. I also could not find online anything about merging customers of two PayPal accounts and calling PayPal three times asking these questions did not help either. So my question is if I set up the WHMCS for the second account do the PayPal subscriptions follow? (I only have two clients that use PayPal on my original PayPal account and there are many on the second PayPal account.) Does anybody know of a way to merge two PayPal accounts? Are the PayPal subscriptions held in the individual's account, the whmcs, or the newly purchased PayPal account? Michael 0 Quote Link to comment Share on other sites More sharing options...
AffordableDomainsCanada Posted February 2, 2017 Share Posted February 2, 2017 You cannot merge a subscription onto another account within PayPal. This is done for Security reasons! You will need to cancel those subscriptions and have the user re-create the subscription on the new PayPal account when a invoice comes due. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 2, 2017 Share Posted February 2, 2017 I cannot add two PayPal accounts to the WHMCS it might be possible to have two Paypal accounts in WHMCS, if you are prepared to pay WHMCS to create a duplicate Paypal addon for you - read the thread below. https://forum.whmcs.com/showthread.php?120066-Using-2-different-accounts-with-the-same-payment-gateway-module the thread concerned another gateway, but I assume the same principle would apply equally to Paypal. 1 Quote Link to comment Share on other sites More sharing options...
Beltane Posted February 2, 2017 Author Share Posted February 2, 2017 That would be a good idea but PayPal does not allow multiple accounts if you are using the same bank account. That is one of the primary reasons I'm trying to go back to one. - - - Updated - - - Here is another quick question. I have changed the email address on the new PayPal account but forgot to change the email address in the PayPal gateway settings. I have nine past due invoices now. Not sure if the payments could not go through or if it was simply because they didn't pay. Although I had one customer show me a receipt of a successful payment to the wrong email address that I show no record of receiving. My question is that will these past due invoices try to charge again while I have the correct email address on both the PayPal account and the gateway settings if they are set up as recurring payments? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 2, 2017 Share Posted February 2, 2017 My question is that will these past due invoices try to charge again while I have the correct email address on both the PayPal account and the gateway settings if they are set up as recurring payments? a good question that i'm unsure of the answer to... although it might be worth checking out the documentation below and also your logs to see if there are any errors in there. http://docs.whmcs.com/PayPal#Invalid_Receiver_Email 0 Quote Link to comment Share on other sites More sharing options...
championc Posted October 17, 2019 Share Posted October 17, 2019 It's very simple and possible to have two Paypal accounts - if they were linked to two different bank accounts in two different currencies. Has anything been developed in the past nearly two years to support two PayPal accounts ? 0 Quote Link to comment Share on other sites More sharing options...
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