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  1. #16
    Join Date
    Oct 2007
    Posts
    155

    Default Re: New Gocardless module

    in the whmcs gateway logs we are getting this error when we can to cancel a mandate:

    Could not determine given resource type. callback.php 187

  2. #17
    Join Date
    May 2014
    Posts
    3

    Default Re: New Gocardless module

    Not sure if anyone can help, I have client who has a direct debit setup but some reason no payment is being taken when the invoice is due. Is the GoCardless module supposed to take payment once an invoice is issued or am I missing something?

    Thanks,
    Alex

  3. #18
    Join Date
    Mar 2017
    Posts
    3

    Default Re: New Gocardless module

    Hi we've been using the old original version of the GoCardless module (although we may have upgraded to one of the forks along the way at some stage to fix some errors) but it's worked great. UNTIL! moving from PHP5.6 to PHP7 and mysql 5.7 on a new server.

    Now when we create an invoice and a client logs in and pays it - WHMCS doesn't mark it as paid. The payment is there in GoCardless dashboard though... Can anyone help suggest how to fix this - or does anyone know how to migrate our current GoCardless module over to this newer Github version by YHUK?

    Thanks for any help

  4. #19
    Join Date
    Mar 2017
    Posts
    3

    Default Re: New Gocardless module

    Quote Originally Posted by soydemadrid View Post
    Hi we've been using the old original version of the GoCardless module (although we may have upgraded to one of the forks along the way at some stage to fix some errors) but it's worked great. UNTIL! moving from PHP5.6 to PHP7 and mysql 5.7 on a new server.

    Now when we create an invoice and a client logs in and pays it - WHMCS doesn't mark it as paid. The payment is there in GoCardless dashboard though... Can anyone help suggest how to fix this - or does anyone know how to migrate our current GoCardless module over to this newer Github version by YHUK?

    Thanks for any help
    ok further to this I've removed the older module and installed the new module. However I can't seem to get it working with the sandbox credentials entered. On the payment screen for a new test email it says a direct debit is already in place which is great, so they I click Pay and it says it is successful and will show as paid once cleared.

    But then when logging into the sandbox there are no payments there showing...

    Thanks again for any help with this.

  5. #20
    Join Date
    Mar 2017
    Posts
    3

    Default Re: New Gocardless module

    Quote Originally Posted by soydemadrid View Post
    Hi we've been using the old original version of the GoCardless module (although we may have upgraded to one of the forks along the way at some stage to fix some errors) but it's worked great. UNTIL! moving from PHP5.6 to PHP7 and mysql 5.7 on a new server.

    Now when we create an invoice and a client logs in and pays it - WHMCS doesn't mark it as paid. The payment is there in GoCardless dashboard though... Can anyone help suggest how to fix this - or does anyone know how to migrate our current GoCardless module over to this newer Github version by YHUK?

    Thanks for any help
    Hi further to this I've now given up on the old module with php7 and deleted it and installed this new version which looks great. I've set up a sandbox for the new api and put the details in the module settings.

    However when I make a payment on a test invoice the module gives the confirmation:
    Your direct debit has been charged, this invoice status will update when the payment has cleared.
    But then when I log back into the sandbox no payments are there? If anyone could please help me to fix this...

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