CCSupport Posted May 22, 2015 Share Posted May 22, 2015 Hello all, Setting up a new WHMCS site backend. However the emails being sent contain the 'Â' character before the £ sign: Invoice #1 Amount Due: [b]Â[/b]£0.00 GBP Due Date:05/06/2015 Invoice Items Test Invoice 1 [b]Â[/b]£0.00 GBP ------------------------------------------------------ Sub Total: [b]Â[/b]£0.00 GBP 20.00% VAT: [b]Â[/b]£0.00 GBP Credit: [b]Â[/b]£0.00 GBP Total: [b]Â[/b]£0.00 GBP Anyone seen this? 0 Quote Link to comment Share on other sites More sharing options...
CCSupport Posted May 22, 2015 Author Share Posted May 22, 2015 Just to add to this, the issue is linked to the use of a pound sign. If I change the currency Prefix to a dollar sign or no prefix at all then the 'Â' is not shown.... 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 23, 2015 Share Posted May 23, 2015 what are you language settings and system charset ? (setup -> general settings -> localisation) 0 Quote Link to comment Share on other sites More sharing options...
CCSupport Posted May 26, 2015 Author Share Posted May 26, 2015 Default settings for charset, so utf-8. Language is English United Kingdom. The issue is when changing the default currency for the dollar to the pound. Unsure why as we have the same setup on a different whmcs server without issue. - - - Updated - - - Just spotted that when viewing the invoice emails on my Android phone it shows correctly... So could be something with how Outlook 2013 is showing the code 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 28, 2015 WHMCS Support Manager Share Posted May 28, 2015 Hi, You could try with £ as the currency code instead. That could work better. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.