davet

I see this is a very old post, but did you ever find a solution to this?

Is there a way to use Zapier to run an Action of Create Order in WHMCS? According to https://zapier.com/apps/whmcs/integrations it only allows Create Customer, Create Invoice, and Create Ticket. I'm trying to automatically set up a new cPanel Hosting account in WHMCS using Zapier. Can this WHMCS Zap Action be added to Zapier? -Dave

When I view a ticket that has image attachments from the admin area, I can see a thumbnail image. If I click on it, a lightbox pops up to view the image. But if a customer uses the Client Area it does not show a thumbnail image and they can online download the image attachment. Is it possible to change it so the image thumbnails and lightbox show for attachments within the front-end Client Area too?

We switched to the Twenty-one template but is there a way to move the reply box for clients to the top of a support ticket? Wasn't sure if there is a setting for it or if I have to edit the template file.

Doing a recent search Google search https://bit.ly/2Kv2kwJ I noticed the InMotion knowledgebase article comes up first. Checking that article link with the Google Structured DataTesting Tool I noticed the InMotion articles has a "Tech Article" schema markup as follows: TechArticle @type TechArticle name How to create a new Joomla 2.5 Administrator headline How to create a new Joomla 2.5 Administrator description Joomla 2.5 has reached its end of life as for 12/31/2014. Please be advised this may be a security risk to your website. You can view more information about the end of life here.When you manually install Joomla 2.5, the user account that is created is an administrator account. This means that this u datePublished 2012-03-06 dateModified 2018-11-30T15:29:40-05:00 author Brad Markle Is there a way to add this to each knowledgebase article in WHMCS? -Dave

Thank you @mkern! Much appreciated!

Thanks for the feedback @mkern! How did you "manually cleared the cardnum/startdate/expdate fields for the problem customer (we don't store the cards anyway) and the problem was resolved. " When I view those fields in PHPMyAdmin I cannot edit them. It shows "Binary - do not edit" and allows me to upload a file to that field. See attached.

You wouldn't happen to have a tutorial on how to do this? Although it doesn't seem all clients have had their cards removed I keep coming across more and more that have had their cards removed. If you don't have a tutorials, what table and field is the data stored in?

I had another customer contact me about their payment on file is no longer there but it is in the SECURE VAULT in my Quantum Gateway. Is there a way of re-connecting/re-adding their card from the Secure Vault without knowing the full card number? I checked the emails and log within WHMCS and don't see any emails about a card being removed nor expiring.

Is there a way to re-attach the card to WHMCS? The card details are within the SECURE VAULT within my Merchant account but I do knot know the full card details.

I was using version 7.9.1 at the time but just upgraded yesterday to 7.9.2 Nothing is showing in the Email nor Log tab about their card being removed.

I have a CDG Commerce Merchant account using Quantum Gateway. Recently I've had a few customers contact me about their card on file is missing and they had to re-add it. I thought that maybe their cards expired but checked my merchant account. I checked their recent payments and their cards did NOT expire. I also checked the Secure Vault within Quantum Gateway and I do see a profile for each customers. Any ideas why their cards were removed from WHMCS? Is there a way to re-add it to WHMCS, or re-link it to the card in Secure Vault without requiring my customers to re-add the card themselves?

Is there a way to setup a product in WHMCS so when a customer signs up they are billed monthly for only 2 months for the service? After the 2 months is up the service is cancelled and not renewed? Looking to setup 2, 4 and 6 months recurring monthly billing like this for a service. Has anyone been able to setup a product/service like this? Or perhaps there is an add-on I can purchase to accomplish this?

I'm giving your addon a try again. Still can't get it to work. I replied to my ticket within your help desk. When I try to access the addon from within WHMCS it returns: +++++++++++++++++ Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. If the problem persists, please contact us. « Back to Homepage For additional assistance, please reference the WHMCS TroubleShooting Guide » exception 'PDOException' with message 'SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ioc_whmcs.mod_csfunblocker' doesn't exist' in /home/ioc/public_html/support/modules/addons/csfunblock/csfunblock.php:0 Stack trace: 0 /home/ioc/public_html/support/modules/addons/csfunblock/csfunblock.php(0): PDO->prepare() 1 /home/ioc/public_html/support/admin/addonmodules.php(0): csfunblock_output(Array) 2 +++++++++++++++++

Yes you're correct, it was the server time that was off by 8 minutes.