Looking for a little clarification on the finer points of setting up WHMCS please.
I want to create a hosting product (say Home hosting), based on a WHM package name (say Home), which I have set up on multiple WHM/cPanel servers (say host1 and host2).
So far I have...
1. On each server I have created identical packages with the same name (Home). The package names are referenced by (say) host1user_Home and host2user_Home.
2. In WHMCS I have setup the two servers (host1 and host 2) and created a Server Group (WHMhosting) that includes both servers and assigns accounts between the two servers.
3. In WHMCS I have created the product (Home hosting) and in Module Settings I have set the "Server group" to WHMhosting. In the "WHM Package Name" field I have entered "Home".
4. There is also a field that toggles "Add Prefix to Package" which I have tried checking and leaving unchecked to test. Checked seems the obvious way to prefix the WHM package name with either host1user or host2user when provisioning a product. However I have a suspicion that this applies ONLY to reseller accounts. Advice?
With item 4 clarified, will WHMCS assign hosting packages between servers as intended?
The problem I have encountered is that it does not seem to apply to importing WHM/cPanel accounts. The import utility will not import accounts unless the precisely matching WHM Package name is configured in Product/Module settings. This is not consistent with the intention of the 1 package name/multi-host concept.
Any tips on this matter greatly appreciated.
-- Tony