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itvietnam

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  1. Hi, I have this hook below with named file: includes/hooks/hook_resellerclub.php Currently i have 3 registrar: registrarA registrarB registarC May I know how to disable this hook (do not apply) for registrarC? <?php function hook_transliterate($string) { $string = str_replace("à","a",$string); $string = str_replace("á","a",$string); $string = str_replace("?","a",$string); $string = str_replace("?","a",$string); $string = str_replace("ã","a",$string); $string = str_replace("â","a",$string); return $string; } add_hook("Transliteration",1,"hook_transliterate"); ?> Thanks,
  2. Hi, I have set product module setting to: Automatically setup the product as soon as an order is placed However, i tried to create a test order with bank transfer method, but this order is still pending and no auto active. May i know what i have missed?
  3. Sorry, i mean set to closed. Inactive may become active if you try to recover them back via marketing email. Closed mean: no sending any further email. Because this is not real client. You can not contact them anymore.
  4. Hi, May i know how to do bulk update multiple clients account to inactive or closed status direct from mysql? I can see 3 status from mysql view. For example, their email failed into domain expired, domain is not exist, their account is nolonger exists... These list will be check and save as .txt format, each address listed per line.
  5. I'm trying using ImportAssist but they are still error in new WHMCS
  6. Hi, Last 10 years WHMCS did not declare UTF8 in configuration.php so all the fields under WHMCS are error. Today they did it for all new installation. Maybe they see this is their errors and fix from new installation scripts while creating tables. $mysql_charset = 'utf8'; May i know how to convert these field to proper UTF8? If we set above config into configuration.php and all field will become error. We have big data so can not made change manually per clients/customer fied, ticket...
  7. We faced a lot of issues since upgrade to 7.7.1. Eg: add fund error, encoding error, checkout error, cron error...., new currency auto added without notice, most of them are error 500 and we are working with WHMCS team via ticket but still no luck: https://f.vhost.vn/f/69bcf0cae23d49f08dad/ are you face the same problem?
  8. How WHMCS deal with mass mailing? If you have more than 25k clients or even more and you have to wait your browser complete this task like me? What happen during this time? Your browser maybe crash Your computer may be shutdown PHP maybe timeout... And you have to repeat this process from beginning. This mean your client will receive double email with the same content. Last time i did and timeout. Ticket already submitted (Ticket ID: BEU-274546) but no help instead of asking send again to test 😀.
  9. Hi, It take nearly 19s to load this page: while other page is really fast: May i know how to debug this? I tried to disable almost all addons and leave default WHMCS addon but not luck.
  10. Hi Brian, I'm using default themes Six and Orderforms Universal slider. We have more than 24 category product: most of them loading very fast but some loading slower. For instances: Fast link: https://members.vhost.vn/cart.php?gid=1 https://members.vhost.vn/cart.php?gid=6 Slow link: https://members.vhost.vn/cart.php?gid=3 Slowest link: https://members.vhost.vn/cart.php?gid=32 This GID 32 have 16 product/services. This page load take 4 minutes to show on browser. As a discussion via ticket i have disable 8 product and loading time reduce to 2.92 minutes. Next, i go into admin and hide some configuration (for cross sell services), just left required config option for these product then page load down to 39.78 second. This is already proven loading due to WHMCS core. Are you face the same issue with us? Note: if you do not have any configuration then page load will be faster.
  11. Hello, We are facing with category (GID) loading due to too much configuration options linked with product/services. As they admit this is their bug and open Case #CORE-10554 and have no ETA for this fix. So i open this thread to discuss how you deal with this trouble? Option 1: remove all configuration? this same with can not cross sell other services/addon. Option 2: find new billing system and migrate to them such as Blesta or Hostbill? Any alternative way without remove configuration option?
  12. Who has the same feeling with me? You faced a problem, WHMCS ask your credential -->you provide and they logged then make your system become messy due to their change? We don't know what they changed on our sytem because we can not track that. Now we asked and they refuse. They make our client's credit balance up to nearly 1 million USD and now that client starting using his balance to register our services. We asked for urgent action from WHMCS and they decline. Said that's core ISSUE. But this is never happen before, only come after their change.
  13. Hi, Do you face with this issues ? I contacted WHMCS via ticket support but no one reply.
  14. Hi vbatra, May i know where to buy this addon ? ModulesGarden has 2 modules called: Multi Brand and Reseller but both does not fit my requirement. Can't protect client information from other Account Manager Thanks,
  15. Hi Do you know how to protect clients information in whmcs to avoid leaked info to other admin staff? Eg: we have 3 sales staff under whmcs and they can not view clients of each other Any addon could do this? Thanks,
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