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Daniel

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  1. @WHMCS John Just wondered if there was any updates on this one?
  2. We had this too. The fix was go to to System Settings > General Settings and disable catcha on checkout. Not had a single uncaptured payment since. Told WHMCS about this months ago
  3. Hey, I'm looking for someone to create a custom report for us showing the breakdown of disk space for each product per server. For example we can select multiple product names, choose a server and the report would show the total disk space used by those packages on that server. We also have reseller accounts using WHMPHP that we'd like to get the total disk usage of too as well as non-WHMPHP resellers. Here's the real kicker, we need this completed within the next few days. Anyone up for the task?
  4. You can always just use your regular installation for template creation. You'd just add the template name to the end of the WHMCS URL, such as http://domain.com/index.php?systpl=templatename That way you can view the template while regular visitors continue to see your normal template.
  5. Thanks so much Brian! That hook is exactly what I was looking for and works perfectly.
  6. Hey guys, Is anyone aware of a way to remove the cancelled/terminated services from the related services dropdown menu of step 2 of the submit ticket page? Some of our clients have a lot of terminated or cancelled services that they don't want listed and I can't see a way to remove those. Thanks
  7. This looks great! One question, is the Labs feature similar to Uservoice/Useresponse? Letting customers post feature requests and others can vote on them?
  8. How long does it take to manually create an account on the server (not using WHMCS)? Assuming it's cPanel/WHM do you have clustered DNS or and post account hooks setup?
  9. Hey, It seems that using the OpenTicket API call doesn't send an email to the customer, it just silently opens a ticket under their account without an email notification. Is this intended behavior or have I missed something? Are you also supposed to use SendEmail afterwards to send a separate email? If this is the case how are you supposed to get the ticket ID and link for inclusion in the message body and subject? Thanks for any help
  10. I'm using support extended and seems to be working fine. I can't see the attachment you've uploaded, just shows as a broken link (forum settings broken?). What problem are you having with it?
  11. Which ones? I'm using a few of his and they all seem to work fine here.
  12. Hey, Since upgrading to 7.2.2 we've had a strange issue with new orders. From the client side everything is normal however once an order is submitted WHMCS shows 'No Invoice' on the order review page: Checking the invoices tab for the client I can see the invoice is created normally but it isn't showing on the order. Is this a known bug? Thanks
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