Jump to content

djpete

Member
  • Posts

    271
  • Joined

  • Last visited

  • Days Won

    1

djpete last won the day on July 16 2015

djpete had the most liked content!

About djpete

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

djpete's Achievements

Senior Member

Senior Member (3/3)

1

Reputation

  1. Yes needs to be relevant to the structure. NOT all in tpp folder. Hope that helps!
  2. I can confirm that this issue is now RESOLVED after updating Module as per instructions in the Readme File in this module zip. It seems that updating WHMCS DOES NOT update this module. Possibly because of a custom folder name I have or something. In any case it is now fixed and I hope that this helps others. Thank you to Maricel for his help and the team at TPP Wholesale!!!
  3. good news. I am about to update this module. Hope others give it a go and update this thread. Seems TPP have possibly found a solution.... Maricel (TPP Wholesale) 2 Sept 2022, 07:25 UTC Hi Pete, Apologies for the delayed response. According to our senior technician, please download the zip file on this link on your WHMCS. https://support.tppwholesale.com.au/hc/en-gb/articles/360010149837-TPP-Wholesale-Module-in-WHMCS We hope this helps. Kind regards, Maricel TPPWholesale.com.au
  4. Chat started hi when will this be fixed as I cant register any .au domains through whmcs please read that threat and advise, thanks Customer Service Thanks for waiting, we'll be with you very soon. Please feel free to browse the support centre in the meantime or add further questions to your query and an agent will be with you shortly. so the bottom line is this... release an update to their WHMCS module to handle .au domain eligibility. when release an update to their WHMCS module to handle .au domain eligibility. when will tpp release an update to their WHMCS module to handle .au domain eligibility. here's the error only with .au new registrations via whmcs which you say you support An Error Occurred [603] Invalid eligibility fields supplied: EligibilityID EligibilityIDType EligibilityName EligibilityReason EligibilityType RegistrantID RegistrantIDType RegistrantName and this Maricel joined the chat Maricel Hi Pete hi hopefully someone is aware of this issue and can shine some light i can then update others having same frustration at whmcs so if your module has not been updated when will it be? Maricel Let me read the above information yep no rush here. It's a bit to take in Maricel So basically, your getting an error while registering a .au domain? yep and others too and your techs did not help the module was last updated by your company in 2013 and does not support the new .au which everyone wants i understand if you need more time maybe someone could email me if its a tough one but please make sure someone sees a copy of this messages Maricel May I know your account reference and support code? Maricel We have other TPP partners who can register .au domains. via whmcs?? Maricel Let me further check your account. it seems to be an outdated module issue read above or maybe show to someone higher up in support? it seems to be an outdated module issue read above or maybe show to someone higher up in support? there is no support for the top level .au system, and while we made some changes within WHMCS itself to accommodate the sale of the new au domains the system returns a whole mass of errors when communicating to TPP to register one of these... so we have do handle them all manually I will also be sending a copy of this support ticket so others know where we are at. No intimadation intended. it needs to be looked at urgently and we need some genuine feedback from TPP Maricel I'll create a ticket then and will coordinate to the team. fantastic Maricel Is this your best contact email address djpete1959@gmail.com? yes thanks for the help Maricel Here's your ticket#xxxxxxx Is there anything else I can assist you with? thank you Maricel. No that's it. thanks again Maricel Thanks for chatting today Pete, if there's anything else we can help with - do let us know! Thanks, Maricel Maricel left the chat
  5. any news on this?? Im on the chat box to them now and will update what they say...
  6. Thanks for the update and confirmation Brian. Hopefully it gets looked at.
  7. Hi. I think there is a bug in the popup date picker when doing a custom search for dates in the transactions area. For the life of me I cant do a custom date range. It defaults to one of the other date range eg 3 mths. Can others confirm this issue?
  8. and still coming at 6pm Maybe I should open a support ticket with WHMCS?
  9. this shows in whmcs as an example though... Confused again /opt/cpanel/ea-php73/root/usr/bin/php -q /home/account name/public_html/folder name/crons/cron.php
  10. ok added this /usr/bin/php -d "date.timezone=Australia/Melbourne"-q /home/account name/public_html/folder name/crons/cron.php
  11. and does that mean since i have php set to inherit I will have to adjust this cron to reflect the php version after each php auto update. Wow what a complete pain if so..
  12. thanks again. datacentre not replying so will give it a go Current path with tail end dropped off for security... /usr/bin/php -q /home/accountname/public_html/path to cron Are you able to modify this section of the address and I will add the end bit and try.. Greatly appreciated!
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated