almost 12 hours before I opened a critical ticket and so far no useful response from support. this is the worst support I have ever seen. we can not login into admin area. apparently we have a:
Licenses NoIP - Monthly Lease No Branding
Ticket ID: #LPV-649900
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The license key has been entered incorrectly
The domain being used to access your install has changed
The IP address your install is located on has changed
The directory you are using has changed
If required, you can reissue your license from our client area on demand @ http://www.whmcs.com/members/clientarea.php to update the allowed install location.
Got a new license key? Click here to enter it