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AstritK

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  1. Pitty that addon is no longer maintained and on my local installation it gives me error when I click the credit invoice button. Looks like we'll have to stick with expensive commercial addons that cost as much as WHMCS itself yearly for such a basic billing functionality.
  2. Hello, I am planing to to host WHMCS on a subdomain on a different server (whmcs.domain.tld) from where the main domain is hosted. My questions are; Is it possible to setup so that all communication emails (upcoming invoices, welcome email, ticket support etc) to be sent from *@domain.tld rather than *@whmcs.domain.tld ? If the above answer is Yes, is there a simple guide as to how to do this? I've checked the documentation and the forums, but nowhere this is being mentioned. I see in WHMCS>General>Mail , it should be this.. but not quiet sure so have to ask before I proceed to move the WHMCS on a different server. Thank you!
  3. That's why I thought by just removing the invoice from admin panel would had been enough, i guess it wasn't. Thanks for the hint, will the database table and set the invoice to 0.00
  4. Hello, Not long ago I was running some tests and made a mistake. I placed an order, accepted it, and then I deleted that order without first changing the status to cancelled (thinking that if I delete it, it would automatically remove it from reports too). However, the sum for this test order that I deleted still gets counted in all the income reports. Is there a way to fix this or I have to wait for the new fiscal year? Thank you, Astrit
  5. So practically updates do not remove deprecated files? And I guess you are right about the mysql_free_result, I am using an old template and havent updated the code. Although i got the new files and updated them, still the addons shows as monthly price despite only annually is active as cycle. One other thing, while Analysing tables all status are OK, checking tables also give status OK, optimizing tables however start to show some errors; _dataCli.tblapilog optimize note Table does not support optimize, doing recreate + ... starting from tblapilog and downwards all tables show errors like "Invalid default value for 'created_at'", "Operation failed", "Corrupt", "Can't open table" or "Incorrect datetime value: '0000-00-00 00:00:00' fo."
  6. That is true, although... [02-Jun-2017 10:01:41 UTC] PHP Fatal error: The file /home/*****/public_html/*****/modules/gateways/internetsecure.php was encoded by the ionCube Encoder for [b]PHP 5.3[/b] and cannot run under PHP 7.0. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 5.6. in Unknown on line 0 [02-Jun-2017 10:01:41 UTC] [WHMCS Application] ERROR: Whoops\Exception\ErrorException: The file /home/*****/public_html/******/modules/gateways/internetsecure.php was encoded by the ionCube Encoder for [b]PHP 5.3[/b] and cannot run under PHP 7.0. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 5.6. in Unknown:0 Stack trace: #0 /home/*****/public_html/****/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(16, 'The file /home/...', 'Unknown', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 16): The file /home/******/public_html/******/modules/gateways/internetsecure.php was encoded by the ionCube Encoder for PHP 5.3 and cannot run under PHP 7.0.\n Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 5.6. at Unknown:0)"} [] http://php.net/supported-versions.php And even [31-May-2017 15:31:27 UTC] [WHMCS Application] ERROR: BadFunctionCallException: mysql_free_result is not supported in /home/****/public_html/*****/includes/dbcompatfunctions.php:0 Stack trace: #0 /home/***/public_html/*****/templates/synapsis2016/invoicepdf.tpl(99): mysql_free_result(Object(PDOStatement)) #1 /home/****/public_html/*****/vendor/whmcs/whmcs-foundation/lib/Invoice.php(0): unknown() #2 /home/******/public_html/*****/vendor/whmcs/whmcs-foundation/lib/Invoice.php(0): WHMCS\Invoice->pdfAddPage('invoicepdf.tpl', Array) #3 /home/*****/public_html/*****/includes/invoicefunctions.php(0): WHMCS\Invoice->pdfInvoicePage(144) #4 /home/*****/public_html/*****/dl.php(0): pdfInvoice(144) #5 {main} {"exception":"[object] (BadFunctionCallException(code: 0): [b]mysql_free_result[/b] is not supported at /home/*****/public_html/*****/includes/dbcompatfunctions.php:0)"} [] http://php.net/manual/en/function.mysql-free-result.php I am seriously thinking at switching to Blesta ...
  7. And out of nowhere the host responds... Dear Astrit, We no longer offer WHMCS licenses, hence I would request you to purchase a license directly from them. Please feel free to let us know if you have any more questions. Kind Regards, Sam When luck follows you..
  8. :lol: I don't feel comfy with that, I just opened a ticket with my host and hope they can help me solve this issue. If not.. i guess i'll have to risk it and do the search. I might just roll back the old version from the backup and attempt another upgrade through softaculous..
  9. Hi brian! Thanks for the follow up and the suggestion. It seems that you are absolutely right, there was a "corrupt" file during the update and I had a Oops error, and when I tried to reach the Payment Getaway settings (as i was playing with the invoice template, had to check something) again the Oops error appear, while checking the logs I could see; [27-May-2017 13:28:47 UTC] PHP Fatal error: Cannot redeclare internetbs_getcountrycodebyname() in [unknown] on line 0 [27-May-2017 13:28:47 UTC] [WHMCS Application] ERROR: Whoops\Exception\ErrorException: Cannot redeclare internetbs_getcountrycodebyname() in [unknown]:0 Stack trace: #0 /home/[i]username[/i]/public_html/clienti/vendor/filp/whoops/src/Whoops/Run.php(382): Whoops\Run->handleError(1, 'Cannot redeclar...', '[unknown]', 0) #1 [internal function]: Whoops\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 1): Cannot redeclare internetbs_getcountrycodebyname() at [unknown]:0)"} [] [27-May-2017 13:28:56 UTC] PHP Fatal error: Cannot redeclare internetbs_getcountrycodebyname() in [unknown] on line 0 [27-May-2017 13:28:56 UTC] [WHMCS Application] ERROR: Whoops\Exception\ErrorException: Cannot redeclare internetbs_getcountrycodebyname() in [unknown]:0 Stack trace: #0 /home/[i]username[/i]/public_html/clienti/vendor/filp/whoops/src/Whoops/Run.php(382): Whoops\Run->handleError(1, 'Cannot redeclar...', '[unknown]', 0) #1 [internal function]: Whoops\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 1): Cannot redeclare internetbs_getcountrycodebyname() at [unknown]:0)"} [] Funny thing is, looks like after the message I received that I will need to seek support from my VPS provider, from whom I am renting the WHMCS license, my WHMCS account has been deleted too, so now I can't even download the files and replace the "vendor" folder Any hints on from where can I download the new files now? In meanwhile I will ask my host to provide them for me.. frustrating however
  10. Last time I contacted WHMCS support, was told I will have to handle it through the reseller, go figure. Either way, I did another test. On the newly created Product Addon that had an Annually cycle only, i did set a Monthly cycle, saved, than disabled the Monthly cycle.. looks like disabling the monthly cycle doesn't remove the data from database so it now shows it as "Monthly" with the price of the Annually, wicked.
  11. Hi brian! Thanks for getting in touch. Yeah, I hear that quiet often lately on the forums (and it kinda worries me tbh ) that tickets are not being responded so fast, but since i have the license rented through the VPS providers i would not even be able to open a ticket. Anyway, my WHMCS version is 7.2.1 I created a new product addon and set an Annual price, this time it was showing correctly. It looks like you were right, there must be a monthly price in the database, despite product addons didn't had different billing cycles prior to v7.2.1.
  12. Not sure what happened to the previous thread I had created, is there perhaps a moderation that doesn't publish threads until reviewed? If yes, sorry for posting twice. However I am facing the next issues with product addons billing cycles 1). Old product addon prices are marked as Annually, if I activate monthly cycle and set a value, upon saving the changes the Monthly cycles gets disabled automatically and the value assigned to Monthly gets applied to the Annually cycle. 2). From client side panel, if navigating to Available Product Addons, the addons prices that have only Annually billing cycles are labeled as Monthly: http://prntscr.com/fcrnwz - setup: http://prntscr.com/fcrrax Can anyone else confirm these bugs or is it just me and my setup? Thank you
  13. Dupe of https://forum.whmcs.com/showthread.php?129591-Product-Addons-billing-cycles-issues , sorry.
  14. I am using the one from InternetBS directly (so far it was required for ccTLD's to work correctly, and have always been wondering why there are 2 different modules and why they never collaborate to keep things inline rather than releasing 2 different versions). I will check out with the reseller support and see what may be causing this. Thank you for replying brian!
  15. Hello, Looks like the domain lookup on my site is not working at all (this happened since i upgraded to 7.0.1 but I have figured it out just now ). Checking my error log file I could find the next logs [22-Nov-2016 22:42:49 UTC] PHP Warning: array_key_exists(): The first argument should be either a string or an integer in /home/[i]username[/i]/public_html/[i]whmcs_install[/i]/vendor/whmcs/whmcs-foundation/lib/Session.php on line 0 [22-Nov-2016 22:42:51 UTC] PHP Warning: usort() expects parameter 1 to be array, object given in /home/[i]username[/i]/public_html/[i]whmcs_install[/i]/vendor/whmcs/whmcs-foundation/lib/Domains/DomainLookup/Provider/AbstractProvider.php on line 0 I have a leased license (with a reseller) but was sent here for technical question's as they do not cover that up, so I hope someone can help me out. p.s. the only alteration to core code i have done are the ones suggested for the InternetBS module (/resources/domains/dist.additionalfields.php) Thank you, Astrit
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