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tomwhe

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  1. Hi John, Thanks for your reply. Unfortunately, there is no other service running, when clicking renew I get the message " You cannot renew an order that has not yet been configured. " However, I can not configure the serivce either as I get the error message from my first post. I have tried terminating the service and reordering, however when I come to configure once again, I get the same message of "Domain already exists in SpamExperts system. Please cancel any previous orders first and try again." So basically, its in an endless loop of not being able to configure this customers spam experts service. Any advice would be greatly appreciated
  2. Hi All, I am having some issues with renewing SpamExperts services through WHMCS. I keep getting the error when trying to click the "configure domain" button. "Domain already exists in SpamExperts system. Please cancel any previous orders first and try again." This is stopping me renewing the servers for this customer. The problem is, there is no other orders that I can see which are open. The customer in question did cancel this order previously for the same service and recently came back. Any help would greatly be appreciated
  3. The quotes method works best. Thats what I use for something very similar, then once you have done the work and your customer is happy you can convert it.
  4. Nice, I like it. Its a good little tweak if you sell game servers or similar. might have to check it out myself
  5. In terms of your your end users? Like SSH etc? It depends on what you are offering but there are a few things you may want to be careful about. Check out the reseller info on cpanels website, it has quite a lot of decent info and gives you an idea of what they recommend too.
  6. Forums are a great place to start in terms of online. Offline, you can ask friends, family or businesses in the area and try build a base of customers that way.
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