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Registrant Phone number is invalid


broadwaywebhosting

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I have whmcs 3.5.1 version and a Test account of TPPInternet .

 

When I am doing the Domain registeration order from registrar TPPInternet I am getting this error :

 

Domain Registrar Error

Registrant Phone number is invalid

 

The Client /Billing / Admin/ Phone number is in the format : xx-xxx-xxxxxxx

 

Please inform what I am doing wrong

 

Regards

Atul

 

http://www.broadwaywebhosting.com

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  • 2 weeks later...

Howdy,

 

They need the phone number in +countrycode.localnumber (e.g +61.312349876)

 

How does one disable WHMCS from checking the telephone format in the customer profile? Currently this seems to be why registrations aren't working as WHMCS only allows numbers in the telephone field. Would be nice to be able to disable verifications on this as it would be useful to be able to put extensions into the phone number field - eg. +61.312349876 (Ext 20093)

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