Enom account balance in whmcs admin cp

[Dellow]

Hello,

because i have staff for support and thay are not authorized to login to enom account i want them to check the availbale balance of enom from time to time to inform me to add money there .


Regards,

[Arhineus]

This would be a feature that I think would be very useful. Some competing scripts have this available, and I have found it to be very good in the past.

[PPH]

Yes, this would be nice!

[scurrell]

Hello,

because i have staff for support and thay are not authorized to login to enom account i want them to check the availbale balance of enom from time to time to inform me to add money there .


Regards,

Can't you just rely on Enom's low-balance email facility?

[bear]

Was just going to mention that Enom had a feature to tell you when you get low...beat me to it.

[PPH]

Well darn, thanks for that info as I didn't know it existed. Going to turn it on now.

[Dellow]

the email notifucation is not bad idia , but sometimes i am not login to my email . but my staff are 24 hours working so thay can SMS me at any time . i just switched from another software that provide this feature . and it is very easy to add it .


Regards,

[scurrell]

i just switched from another software that provide this feature . and it is very easy to add it .

If it's that easy, then why don't you add it?

[Nick]

Have the enom low balance email sent to an address that'll pipe it to WHMCS' ticket system - then your staff can let you know

[PPH]

Have the enom low balance email sent to an address that'll pipe it to WHMCS' ticket system - then your staff can let you know

Wouldn't that get blocked due to either an email loop or a bounce trying to reply to an automated message? Or for those that limit support tickets to members, a "ticket not imported".

[mrprez]

but my staff are 24 hours working

You slave driver! You should give them some time off...;-)

I'd like to see this added as well...

John

[Nick]

Wouldn't that get blocked due to either an email loop or a bounce trying to reply to an automated message? Or for those that limit support tickets to members, a "ticket not imported".

Nope, you can create a new 'internal' department and disable auto-replies for that dept. (I feature requested the ability to disable auto-replies per-department for this reason)

[PPH]

Nope, you can create a new 'internal' department and disable auto-replies for that dept. (I feature requested the ability to disable auto-replies per-department for this reason)

I didn't realize the feature was there now. What about if you have it set to accept only current members for support tickets? Can it be over rode for that "internal department", or would you have to add the auto-reply sending address as a contact to import it?

[Matt]

The clients only setting is per department also now. So individual departments can be public/private as you require.

Matt

[PPH]

The clients only setting is per department also now. So individual departments can be public/private as you require.

Matt

SOunds like another nice addition. Guess it's getting time to upgrade