stickbear Posted August 17, 2013 Share Posted August 17, 2013 hello; I'm wondering, is there a way to make WHMCs provide each client with a list of there products when they open a support ticket, along with other options like dns, etc? This can be in a dropdown list or lists. If so how would I go about setting this up. Thanks for any assistance. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 19, 2013 WHMCS Support Manager Share Posted August 19, 2013 Hi, Clients can select from a list of their 'related products' from the ticket submission page as standard, provided they're logged in to the client area when submitting the ticket. If you want the client to fill in any additional detail, use custom support fields: http://docs.whmcs.com/Custom_Fields 0 Quote Link to comment Share on other sites More sharing options...
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