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Question on Refugee Special - not answered for two days.....


ServPlus

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Never received a response to this email. I am trying to get the refugee discount. Did it get lost in cyberspace?

 

 

Thank you for contacting WHMCompleteSolution. Your email is important to us and we aim to respond within 24 hours. Once a response has been posted, you will be notified by email. If you want to add anything to the ticket, please just reply to this email leaving the subject intact. Details of your ticket are below.

 

Ticket ID: #823599

Subject: Refugee Special

Urgency: Medium

Status: Open

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  • WHMCS CEO

Hi ServerPlus,

 

Unfortunately it does look like that ticket got lost in cyber space! Certainly can't find it in our system any more. Very sorry about that, please email again and I'll keep an eye out for it.

 

Regards,

 

Matt

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Matt,

 

I just sent it again:

 

Ticket ID: #643227

Subject: Refugee Special

Urgency: Medium

Status: Open

 

However, when I click on the link in the auto generated support email it only shows computer code and not legible information. Could it be because I am sending an attachment with the email? (The attachment is the screen shot of my paypal showing I purchases it.

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