Results 1 to 8 of 8

Thread: Question on Refugee Special - not answered for two days.....

  1. #1
    Join Date
    Aug 2006
    Location
    Virginia Beach, VA
    Posts
    11

    Default Question on Refugee Special - not answered for two days.....

    Never received a response to this email. I am trying to get the refugee discount. Did it get lost in cyberspace?


    Thank you for contacting WHMCompleteSolution. Your email is important to us and we aim to respond within 24 hours. Once a response has been posted, you will be notified by email. If you want to add anything to the ticket, please just reply to this email leaving the subject intact. Details of your ticket are below.

    Ticket ID: #823599
    Subject: Refugee Special
    Urgency: Medium
    Status: Open

  2. #2
    Join Date
    Apr 2006
    Location
    Widnes, England
    Posts
    200

    Default

    While your waiting for Matt to reply (he's usually very quick) why not post the question on the forums and we can see if the community can help you?
    Sean

  3. #3

    Default

    The user is requesting to get the code for the refugee discount special for whmcs, nothing we can help :-D

  4. #4
    Join Date
    Jul 2005
    Location
    UK
    Posts
    8,506

    Default

    Hi ServerPlus,

    Unfortunately it does look like that ticket got lost in cyber space! Certainly can't find it in our system any more. Very sorry about that, please email again and I'll keep an eye out for it.

    Regards,

    Matt
    WHMCompleteSolution
    The Complete Client Management, Billing & Support Solution
    www.whmcs.com

  5. #5
    Join Date
    Aug 2006
    Location
    Virginia Beach, VA
    Posts
    11

    Default

    I was wondering if it got lost....when I clicked on the link the ticket looked blank. Thanks for the quick response. I will email again now.

  6. #6
    Join Date
    Aug 2006
    Location
    Virginia Beach, VA
    Posts
    11

    Default

    Matt,

    I just sent it again:

    Ticket ID: #643227
    Subject: Refugee Special
    Urgency: Medium
    Status: Open

    However, when I click on the link in the auto generated support email it only shows computer code and not legible information. Could it be because I am sending an attachment with the email? (The attachment is the screen shot of my paypal showing I purchases it.

  7. #7
    Join Date
    Jul 2005
    Location
    UK
    Posts
    8,506

  8. #8
    Join Date
    Aug 2006
    Location
    Virginia Beach, VA
    Posts
    11

    Default

    OK, I just sent it! Let's see if indeed third time is lucky!

Similar Threads

  1. special fee for using special payment gateway
    By Armada20 in forum Customisation and Integration Questions
    Replies: 1
    Last Post: 04-18-10, 10:38 AM
  2. Question about affiliates pending days
    By ditto in forum Technical Issues and Questions
    Replies: 1
    Last Post: 01-20-10, 04:15 PM
  3. Refugee Discount
    By torqhost in forum Pre-Sales Questions
    Replies: 1
    Last Post: 01-10-08, 09:33 AM
  4. Refugee Special Offer question
    By arteryplanet in forum Pre-Sales Questions
    Replies: 2
    Last Post: 08-22-07, 03:35 PM
iron-diatonic