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Connection issues with WHMCS and WHM/cpanel


RSprinkel

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Hello all,

 

Ok I am at a loss here. I set up the newest release of WHMCS and got everything setup in WHMCS including packages that match whats in my WHM/cPanel as well as the server. If I click on the "WHM" icon under servers it will open up my WHM panel with no problem. However when it comes to import accounts under WHM it tells me "No Accounts Found - Check Server Login Details if there should be some" I have 2 accounts in the WHM that match the same package names in WHM.

 

I did a test run as well by placing a test order in WHMCS using the same package "Basic" I have the payment set for mail in. I went in to the admin panel to mark new account paid and when it tried to create the account in WHM it told me "Login Failed". When I click on the "Create" button I get same error message "Login Failed"

 

I must be missing something. Don't know why it will log me into WHM and open it when I click on the WHM Icon under servers but it won't login when importing accounts or creating new ones.

 

Any Ideas? Yes I have searched and have viewed the Vids as well.

 

Your time and help is greatly appreciated.

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