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Thread: Module command error

  1. #1
    Join Date
    Jul 2011
    Posts
    17

    Exclamation Module command error

    Hi,

    Can somebody help me?

    Yesterday when a client signup everything went well like domain registration, client registration.

    But cPanel was not created!

    Then tried to create Package manually, but bad luck, all of sudden an error occurred saying,

    "Module command error"
    "An unknown error occurred"


    Can somebody through a light on this issue.

    It is going to be big help for me, as i am about to go live.

    After 24hrs no response from WHMCS support team.

    So trying my luck here.

    Thanks
    Kiran

  2. #2
    Join Date
    Feb 2010
    Location
    Las Palmas
    Posts
    199

    Default

    Hi,

    You should first of all activate the module debug option to see what exactly happens. You then provide the output to WHMCS or you expose it here by deleting first any sensitive information such as username and password

    Regards,
    Marco

  3. #3
    Join Date
    Aug 2012
    Posts
    3

    Default

    Under server settings, check to make sure that the SSL box is checked at the bottom. I had the same issue and I am not sure what happened to make the change, but that did it for me.

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