Community Forums

Discuss, share and get help from our community of friendly WHMCS users

Results 1 to 3 of 3
  1. #1
    Join Date
    Jul 2011

    Exclamation Module command error


    Can somebody help me?

    Yesterday when a client signup everything went well like domain registration, client registration.

    But cPanel was not created!

    Then tried to create Package manually, but bad luck, all of sudden an error occurred saying,

    "Module command error"
    "An unknown error occurred"

    Can somebody through a light on this issue.

    It is going to be big help for me, as i am about to go live.

    After 24hrs no response from WHMCS support team.

    So trying my luck here.


  2. #2
    Join Date
    Feb 2010
    Las Palmas



    You should first of all activate the module debug option to see what exactly happens. You then provide the output to WHMCS or you expose it here by deleting first any sensitive information such as username and password

    ResellerClub & LogicBoxes Modules
    Domain Registrar & Management Modules, Comodo, SiteLock, CodeGuard, Dedicated Server...
    View Complete Product Portfolio

  3. #3
    Join Date
    Aug 2012


    Under server settings, check to make sure that the SSL box is checked at the bottom. I had the same issue and I am not sure what happened to make the change, but that did it for me.

Similar Threads

  1. Replies: 6
    Last Post: 07-08-13, 06:07 PM
  2. Module Command Error - An unknown error occured (WHMCS not creating accounts)
    By ViperPat in forum Technical Issues and Questions
    Replies: 3
    Last Post: 04-04-13, 09:37 PM
  3. Module Command Error CURL Error: 7 - couldn't connect to host
    By b0r3d in forum Technical Issues and Questions
    Replies: 2
    Last Post: 05-08-12, 04:09 PM
  4. Module Command Error 1014 - Parser error: Request is invalid
    By kaus in forum Technical Issues and Questions
    Replies: 5
    Last Post: 08-25-10, 11:01 PM
  5. Module Command Error - (Curl Error) Couldn't resolve host '' - code: 6
    By claude in forum Technical Issues and Questions
    Replies: 2
    Last Post: 08-06-09, 08:53 PM