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Thread: Payment Gateway configuration page not working

  1. #1
    Join Date
    May 2012
    Location
    **aka
    Posts
    3

    Default Payment Gateway configuration page not working

    I, few days ago updated WHMCS to latest version. Payment Gateway configuration page not working from then. http://www.mydomain.com/billing/admi...iggateways.php return a white page with the text Module Not Activated only.
    But my customers can pay without having any issue. I'm using 2checkout as my gateway.
    I need your help.

  2. #2
    Join Date
    Jul 2012
    Posts
    3

    Default

    I have the same problem with this, please help us...

  3. #3
    Join Date
    Mar 2009
    Posts
    27

    Default

    same issue except i donts ee any text ,sent ticket to whmcs hope to get solution soon

  4. #4
    Join Date
    Dec 2007
    Posts
    66

    Default

    I have requested support, but they haven't answered since 5 days.

  5. #5
    Join Date
    Nov 2010
    Location
    Muskegon, MI
    Posts
    55

    Default

    If you're getting a blank page, start reading here:
    http://forum.whmcs.com/showthread.ph...ly-loaded-page

  6. #6
    Join Date
    Dec 2007
    Posts
    66

    Default

    furrymitn: if you read carefully, you will see that is not blank page issue

  7. #7
    Join Date
    Aug 2011
    Posts
    4

    Default

    I have the same problem, a blank page even with the Display Errors box ticked.

    I was also having a similar problem with cart.php, but support sent me a new paypal.php to load and this solved that problem. So it might be worth checking if your buying process is working ok.

    I am still seeing nothing on the admin/configgateways.php page, source shows nothing at all being returned.

    I have raised a ticket...

  8. #8
    Join Date
    Aug 2011
    Posts
    4

    Default

    I have sorted my problem out with help from this post

    http://forum.whmcs.com/showthread.ph...ayment+Gateway

    When I up;oaded the new paypal.php file I was given, I renamed the old paypal.php file to _paypal.php which was causing the problems.

    When I deleted it and all other renamed versions of the file, things started to work again.

  9. #9
    Join Date
    Aug 2006
    Location
    Johannesburg, South Africa
    Posts
    1,027

    Default

    I have the same issue, a white page saying "Module Not Activated". This is on a NEW installation, not an upgrade.


    Do I renamed paypal.php to old.paypal.php to "temporarily fix" the problem, but why is this happening? Why is there a broken paypal.php file to begin with? Why was something as simple as this NOT TESTED?

  10. #10
    Join Date
    Oct 2011
    Posts
    1

    Default

    I have the same issue, what to do?

  11. #11
    Join Date
    Aug 2012
    Posts
    1

    Default

    Hi,

    Try this fix.. it worked for me.

    http://forum.whmcs.com/showthread.ph...818#post231818

  12. #12
    Join Date
    Jun 2010
    Location
    Hamilton
    Posts
    291

    Default

    re-uploaded all files(except templates) using ftp client like filezilla and it will fix the error.

  13. #13
    Join Date
    Aug 2012
    Posts
    7

    Default

    I have the same problem also on a new installation message shows " Module not activated" will check out the link above to try and fix it.

  14. #14
    Join Date
    Mar 2011
    Location
    Ottawa, Ontario, CANADA
    Posts
    85

    Default

    There is a bug IMO where whmcs does not recognize payment gateway modules where the name of the module contains an underscore. That may also include other spacial characters but I haven't been able to confirm this. removing the underscore from the funtion names and the file name of the module file resolves the problem. This is only an issue since WHMCS 5.1.2.

    For example:

    my_module_capture()
    my_module.php

    Needs to be:

    mymodule_capture()
    mymodule.php

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