Web Page Not Found

[HelpfulHints]

Hi everyone. I am new, so please forgive me if I am posting in the wrong area.

I have installed WHMCS. Everything was going fine, until I tried to configure it. Anytime I try to click Configure/General Configuration Add New Member etc. It goes to Page Can Not Be Found. Any suggestions?

[webresellers]

re-upload whmcs to your server...
sounds like you are missing files or something.

[HelpfulHints]

re-upload whmcs to your server...
sounds like you are missing files or something.

I have, twice actually. I get the same thing. I'm not sure what's going on, unless I got a bad download?

I had to change the templates folder to templates_c. I also had to change the configuration.php.new to .php Other wise it wouldn't install it at all.

[webresellers]

You should have a templates and templates_c folder (both, at least I do)

[HelpfulHints]

You should have a templates and templates_c folder (both, at least I do)

Ok, then I must have got a bad download. Cause even after I unzipped it to a folder on y hard drive, to upload it to the site. I did a search in that folder for templates_c and for configuration.php nothing at all showed up.

There was a templates folder, but it's just named templates. And the configuration, the only file named that was configuration.php.new

[webresellers]

sounds like you might of downloaded the changed files package and not the "full" install.

[HelpfulHints]

sounds like you might of downloaded the changed files package and not the "full" install.

Ok, I went back and looked and I believe I downloaded the right one. But just in case, I have downloaded the previous version. I just looked in the folder. I don't have templates_c and configuration.php.new is the same. This is odd! Anyway I am uploading now and will install it, see what happens.

[digitalacceleration]

might be worth blowing the $25 and getting the staff at WHM to install it for you. If you go to the whmcs homepage, then go 'Installation/Configuration Services' -> 'Professional Installation Service' you can get details

[Angler]

As said the zip file should have a templates_c and a configuration.php.new

the templates_c is not a problem it's just an empty folder so create one if you need to and you are meant to rename the onfiguration.php.new to onfiguration.php for you to instal whmcs.

[webwonder]

I have the same problem, the full download does not contain the templates_c folder!

[othellotech]

I have the same problem, the full download does not contain the templates_c folder!

are you *sure* the downloade file doesnt have it rather than just whatever software you're *opening* it with or expanding to the disk through not creatig the empty directory ?

either way just make a directory called templats_c - seriously thats all you have to do

[Roger]

FYI - I extracted with WinRar locally and templates_c is there.

[lainard]

me too its there

[Adam]

Hey,

If you are having a hard time with extracting the folder, upload the zip file you downloaded from the WHMCS website, and extract it via your server either in SSH (command: unzip whmcs*) or if you are running cPanel, with in file manger.

This is much faster and really you do not need to extract anything to your local desktop.


From,
Adam