Paypal Disputes

[BarrySDCA]

our paypal disputes are usually lost and typically go like this:

new subscriber signs up for services and at that time establishes a paypal payment subscription.

the subscription continues w/out issue for months, renewing each month.

finally we receive a paypal dispute for 'unauthorized' payment. This is very confusing becuase an unauthorized payment is one in which the paypal account owner has no knowledge of the transaction, did not participate in it and did not benefit. So once they authorized the payment subscription, the 'unauthorized' claim is out the window. the fact is they just want to cancel and are not following the terms of service they agreed to in order for us to establish their service by logging into whmcs and hitting cancel button.

We resond to paypal that the subscription is for an online service and it was pre-authorized when the subscriber established the paypal payment subscription.

few days later payal responds in the subscribers favor saying the payment was indeed unauthorized. however they do not do anything about the months of renewals that were authorized.

Now IMHO, once the paypal payment subscription is setup, it is authorized until the paypal payment subscription is canceled. Paypal does not agree.

I actually have experience with a paypal class action lawsuit about 10 years ago, which settled. the root of that case was paypal holding funds w/out cause for months.

I am now going after them again for this issue. I have given them every opportuntiy to correct this practice but they don't budge.

if this story sounds familiar to you then please contact me. I need to build a 'class' for the case.

barry -at- commercialnetworkservices -dot- com

thank you

[easyhosting]

our paypal disputes are usually lost and typically go like this:

new subscriber signs up for services and at that time establishes a paypal payment subscription.

the subscription continues w/out issue for months, renewing each month.

finally we receive a paypal dispute for 'unauthorized' payment. This is very confusing becuase an unauthorized payment is one in which the paypal account owner has no knowledge of the transaction, did not participate in it and did not benefit. So once they authorized the payment subscription, the 'unauthorized' claim is out the window. the fact is they just want to cancel and are not following the terms of service they agreed to in order for us to establish their service by logging into whmcs and hitting cancel button.

We resond to paypal that the subscription is for an online service and it was pre-authorized when the subscriber established the paypal payment subscription.

few days later payal responds in the subscribers favor saying the payment was indeed unauthorized. however they do not do anything about the months of renewals that were authorized.

Now IMHO, once the paypal payment subscription is setup, it is authorized until the paypal payment subscription is canceled. Paypal does not agree.

I actually have experience with a paypal class action lawsuit about 10 years ago, which settled. the root of that case was paypal holding funds w/out cause for months.

I am now going after them again for this issue. I have given them every opportuntiy to correct this practice but they don't budge.

if this story sounds familiar to you then please contact me. I need to build a 'class' for the case.

barry -at- commercialnetworkservices -dot- com

thank you

in your case telephone PP or you can contact them at [email protected]

[bspiller]

If it's been a long term customer of mine, I send PayPal logs of usage, Signup dates, tell them how they agreed to the re-occuring billing until cancelled. I also then hit the customer with a $35 NSF fee for all returned payments then eventually end up sending them to collections to recover the damages and costs if it losses via PayPal Dispute. I've been pretty good with winning most of my PayPal disputes unless it was a stolen account/Info and it slipped though the safeguards on order.

[Nathanael]

I use to win all my disputes because i send them all kind of screenshots and emails sent, but if they cancel the payment directly calling the credit card company im charged again by paypal.

[easyhosting]

but if they cancel the payment directly calling the credit card company im charged again by paypal.

If they cancel the payment direct with their bank (chargeback) then yes Paypal will charge you, but if you can find out which bank they use or if they used Visa/Mastercard (you are entitled to know this information) then you can pass all the information direct onto their fraud department.

We had a client do this with us and we found out that they used the same bank as we use, so i contacted our bank business manager, who told us to pass all the info onto the banks fraud department, which we did and about 2 months later we got our money back along with all charges we incurred. I dare say this ex client would have also lost their bank facilities