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Thread: Upgrading

  1. #1
    Join Date
    Apr 2012
    Posts
    1

    Exclamation Upgrading

    Hi to everyone, i'm new on it and i have a doubt about WHCS. The things is that i downloaded the 5.0.3 version and I installed it and everything was ok, i followed some instructions, but when i'm going to the URL to manage WHCS, it says:

    Down for Maintenance
    An upgrade is currently in progress... Please come back soon...

    at the first time i was like ok, no problem, because i thought that i would be a short time but it took a lot of time, so i asked to my hosting provider about it and he told me that i just need to wait. So i did it, but now i was trying to open that URL again and it isnt still working.

    Is it normal? i have to wait alot of time?

    Thanks in advance and sorry for my english

  2. #2
    Join Date
    Dec 2007
    Posts
    50

  3. #3
    Join Date
    Dec 2007
    Posts
    50

    Default

    Waiting for what? If you had actually clicked on the link I posted above, you would have read this:

    Down for Maintenance - An upgrade is currently in progress

    Seeing this error indicates that the version of the files do not match the version of your database. So for example the files uploaded might be for Version 4.4, but the upgrade script might not have been run yet so the database is still only setup for Version 4.3. To resolve this you need to do a full reupload of the current versions WHMCS files, and run through any upgrade process that is presented to you when doing that and once completed you will be able to access the system again.
    For the correct upgrade procedure, please refer to http://docs.whmcs.com/Upgrading

  4. #4
    Join Date
    Mar 2012
    Posts
    16

    Default

    Quote Originally Posted by Moc View Post
    Yes, it is the place where we can found solution of our problems.

  5. #5
    Join Date
    Aug 2007
    Posts
    32

    Default

    Quote Originally Posted by Andrew Taylor View Post
    Yes, it is the place where we can found solution of our problems.
    How do you get around this if you don't have the files for an older version as my WHMCS is a lease so I didn't have the files in the first place?

  6. #6
    Join Date
    Sep 2008
    Posts
    406

    Default

    If you got WHMCS from a provider other than on this site, you need to tell them, you need the FULL download of the versions. It is their responsibility as a reseller to provide the files.
    http://dfghosting.com
    -> Professional Web Hosting | Reseller Hosting | Dedicated Servers | 30 Day Money Back <-
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