Credit Card Expiring Soon when No Serivces

[inftek]

Currently, if a credit card is expiring soon, a message is sent to the account email. But we would like to have the ability to not send that message to an old customer if they don't have any currently active services. Its a little embarrassing to send the message that their CC is expiring when you don't have anything that is being billed to them.

[Mindvision]

Hi

I have the same question. I haver a customer who paid for services and we dont actually store credit card details. For some reason the emails still go out (unless I have a setting wrong of course).

[Neil-UKWSD]

I'd like to see a check added before this is sent to ensure the customer had active packages, if no active packages the email should not send and the card details should be cleared.

[Mindvision]

For us, we have the option ticked to not store card details so I think that it should also not send CC expiring reminders if this option is ticked. The customer has actually purchased a non-internet related item from us and is now getting emails to say that there CC is expiring which doesnt look good .

[Matt]

I believe this did actually get added in V5.1, but will double check.

Matt