Disappointed with new aWHMCS release

With the last 1.5 release came much needed Add order functionality for mobile sales persons.

But -

1. Clients cannot be added.

2. Domains cannot be registered (only alongwith another product)

I find it pointless that clients cannot be added but orders can be added.

A WHMCS app should mirror entire WHMCS functionality, bar modules, else it is better to use actual whmcs in the android browser for free.

Example -

Today I had a client ticket with incorrect invoice for a new order(this was the latest/last invoice generated by WHMCS). As I was on the move I logged in using aWHMCS and went to tickets > opened his ticket.

1. There is no way to go to that client's profile from the ticket.

2. So, I went to Orders and opened his order.

3. There is no way to view the invoice from the order line items section.

4. So I went to invoices section , but it listed invoices in some weird order and the latest invoice was not in first 2 pages.

5. So I went to clients > Search for client > client profile.

6. There is no way to view invoices in client profile.

Finally I cancelled my attempt at doing this using aWHMCS and loaded the WHMCS admin in my browser. I wasted about 15-20 min doing the above steps, and only a few minutes doing it in the browser.

aWHMCS is currently making life harder than making it simpler which is what apps are for.

I can't even get mine to work.

All it gives is a error about XML...

Server-side (XML) error occurred. Please contact support.

I can't even get mine to work.

 

All it gives is a error about XML...

 

Server-side (XML) error occurred. Please contact support.

Same here, the app is junk... yet again Android is left out in the cold. My bank does the same thing, drives me nuts haha.

Have you followed the error message's advice and contacted us for support? This is usually easily resolved via ticket.

I don't use the above app but was intrigued by your response John, support isn't what it used to be, maybe that's why some might not open support tickets any longer. It just seems like a fight to get any sort of resolve on issues.

I have 5 different bugs in my "Newest" purchase but won't even attempt to bring it to support, support used to be pleasant to deal with, now I cringe anytime I even think about having to open a support ticket for any issue, IMHO

It's not just the aWHMCS, the iWHMCS is pure rubbish also. Constant crashes, information incorrect and constantly shows other customers information when you click on a client.

13 Months have passed since the last update for this complete waste of money app.

None of the issues I have mentioned above have been addressed in the thread nor in the app.

It would be better to outsource this to someone else like WHMCS Live chat so that atleast we can have the required functionality.

The WHMCS live chat is no the best either. Constant crashing issues when resulted with unhappy customers. Have tried and tested many times over the years and none of our staff were happy with how it ran.

It has been a very long time since the last response to this thread, however it has been a ridiculous amount of time since the last update to the overpriced nonfunctional aWHMCS app.

WHMCS just recently released 5.2.2 stable, please update the app so that clients will be happy with your product instead of looking for a replacement.

Yea, we don't really use the mobile web or apps. They all don't work well or efficiently.

I think we deserve an upgrade. Um, like real soon. Thanks in advance!

+1

We can only hope. Thus far it looks grim..

Wow, I didn't even think to check domain registration. yet another case of if it works, don't mess with it.

EVERY single domain, when it comes to synchronization:

Error for (domainhere): An unexpected error has occurred<br>

This only tells me that registering and renewing domains is going to be impossible as well.

WTG, Matt and crew. You broke ANOTHER item that your clients depend on. How long is it going to be before you get THIS one fixed, hmmm?

As I said earlier today, I used to recommend this thing like nobody's business, but given the garbage we're seeing here, the lack of professionalism, the lack of fixes in a timely manner, well, who can blame someone for hoping that a real​ alternative comes out, and quickly.