I am a newbie to WHMCS. I was given the task to solve a problem on the shopping cart page. There are two payment methods:
-EBS Online payment
-Offline payment mode
When the first option is selected, the user is redirected to the checkout page but not to the payment gateway. The option-'Select to automatically redirect the user to the gateway' has been selected on the General settings.
Is this the expected behavior of the system? Please help.