Support Ticket Process Font Size
I have had several complaints by clients that indicated to me that the Suppot ans Sales link categories were hard to find in order to submit a ticket. These links should be more noticible to improve user freidnliness. The font size should either be increased or they need to be some sort of an icon link.
The text that I am referring to in the client area is listed below.
If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Also the "Submit Ticket" link in a different area of the client interface should also be made more noticiable. The text for this area can also be found below.
» My Support Tickets
The support ticket system allows us to respond to your problems and enquiries as quickly as possible. When we make a response to your support ticket, you will be notified via email.
Open Support Tickets: 0............................... Submit Ticket
Booyah! Web Hosting
Great Personal Service
Experience the Booyah Difference