Kian Posted May 16, 2010 Share Posted May 16, 2010 Hello I was sure that there was a topic about it in the forum but i'm reading tens of pages in search results and i can't find it. Is possible to DISABLE invoice generation for a free product? Thank you 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted May 17, 2010 Share Posted May 17, 2010 Hello I was sure that there was a topic about it in the forum but i'm reading tens of pages in search results and i can't find it. Is possible to DISABLE invoice generation for a free product? Thank you If the billing cycle is set to free account, then no invoice will be generated. 0 Quote Link to comment Share on other sites More sharing options...
ditto Posted May 17, 2010 Share Posted May 17, 2010 If the billing cycle is set to free account, then no invoice will be generated. But you don't have that option for domains. That is a problem for us, because we have some free clients with several domains wich they don't pay for, and WHMCS send them invoices for zero amount for those. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted May 17, 2010 Share Posted May 17, 2010 Currently, the only way is not associate the domain with the registrar - i.e. set it to "Email" and put a long expiry date on it, and set it to auto-renew at the registry. Messy, I know. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted May 17, 2010 Author Share Posted May 17, 2010 If the billing cycle is set to free account, then no invoice will be generated. Thank you uhm... i don't know where to find "Free account" Products? Configuration? can you please explain me step by step? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 17, 2010 WHMCS Support Manager Share Posted May 17, 2010 Setup > Product/Services > Edit > Pricing Tab. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted May 17, 2010 Author Share Posted May 17, 2010 Uhm... The only "free" i can see is in payment type but with this option i've invoice generation. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 18, 2010 WHMCS CEO Share Posted May 18, 2010 Invoices will never create for a "free" billing cycle item. If you can reproduce it, send us a ticket. Matt 0 Quote Link to comment Share on other sites More sharing options...
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