OpenSRS

[sohouk]

I am trying to get WHMCS to talk to OpenSRS but so far have failed.

Any name that is registered at OpenSRS and in WHMCS comes up with an error as follows;

“Registrar Error
Authentication Error. For support regarding <domain>, please contact your reseller….”

Then it gives our contact details. (screen shot attached)

The WHMCS OpenSRS module only requires two items of information:

• The Username
• OpenSRS Private Key.

The username is correct because I can log on to our account at OpenSRS

I have regenerated the private key about four or five times over the last few days and then cut and pasted it.
I know each one has been valid because I also put it in our AWBS installation which continues to work OK.

Does anyone have any ideas what could be wrong?

Trevor

[sparky]

Have you whitelisted your IP?

[sohouk]

I don't think its the IP because our AWBS install is working fine and that is on the same server.

If the IP was blocked, then our AWBS wouldn't work.

And the error is very specific that its an 'Authentication error'. If the IP was blocked it wouldn't get that far.

The only two items of authentication are the username and private key - both of which I checked and checked again.

Trevor

[sohouk]

I have just double checked and the IP is whitelisted at Open SRS.

As an experiment, I chnaged the OpenSRSR username in WHMCS and got an immediate failure. This indicates that the user name I had been using was correct. The only other item is the private key. I compared the one at OpenSRS with the one in WHMCS and they are identical.

[sohouk]

OK, I have now found out that WHMCS does NOT work with existing OpenSRS registrations. It only works with new ones (made from within WHMCS)

Apart from Enom and Reseller Club, we have many domains with OpenSRS. We imported them all but it would seem that WHMCS can’t do anything with them out of the box.

http://forum.whmcs.com/showthread.php?p=138949

There appears to be a workaround contributed by a third party user, but I have not tried it yet.

[sohouk]

And I can't get the work-around to work either : (

I'm not sure what to do now as I can't just abandon all our OpenSRS domains and it isn't cost effective to tranfer them to other registrars just so they will work with WHMCS.

[John]

WHMCS can still renew the domain names, however your client's won't be able to change whois details, nameservers etc. This is due to the unique password OpenSRS assign to each domain name.

[sohouk]

I’m not too bothered about nameservers because they all use their own nameservers so it’s not an issue. I’m just worried that renewals and such will work.

Can you assure me that if the client goes to their domain and renews, is it certain the renewal will be processed? This is for domains imported, not for new registrations.


BTW - All our OpenSRS domains use the same User/Pass combination. Isn't there a workaround for that?

Trevor

[John]

Yes, renewals will be processed.

[sohouk]

Yes, renewals will be processed.

Can you clarify that any NEW registrations made within WHMCS will be able to deal with editing of nameservers , contacts etc , but that any IMPORTED names will only be able to renew.

If this is the case, then I have to assume that with NEW registrations WHMCS stores the individual OpenSRS user/pass somewhere in order to be able to manipulate OpenSRS.

Following on from that, is it not simply possible to import those user / pass details for IMPORTED domains from an external source (like a MySql table on our server)?

Trevor

[John]

Can you clarify that any NEW registrations made within WHMCS will be able to deal with editing of nameservers , contacts etc , but that any IMPORTED names will only be able to renew.

Correct.

There is a mod, but we can't support it or vouch for its reliability: http://www.whmcs.com/members/communi...=viewmod&id=24

[sohouk]

I think what I was getting at was if the facility is there for new names, then the user/pass combo must be stored somewhere.

As we have these user/passes for all our OpenSRS domains, I am certain we could simply import them into the db if we knew where to put them.


Trevor


BTW - I could not get the utility you mentioned to work. I just get a blank screen and despite following the thread I couldn’t kick it into life.

[bluebirdnet]

however your client's won't be able to change whois details, nameservers etc. This is due to the unique password OpenSRS assign to each domain name.

John,

Can you clarify this please?

Are you refering to the OpenSRS login that is sent to the user to manage their domain ? whmcs uses this to modify the clients whois and nameservers ?

thx

[John]

Yes that is correct.

[sohouk]

I left this thread a while ago to follow up on other matters, but now want to close this discussion with a definitive answer.

You will recall that new SRS registrations would work in all respect for clients from their CP, but that imported SRS ones would not.

This was due to the User/Pass combo not being imported into WHMCS.


The question I posed was that if we already know the usernames and passwords for the imported domain, is there a place in the table we can put them either manually or via a Sql import?

Trevor