hi all
i was wondering if this small modification can be done

i work with a time limit and its hard for me to keep figuring out how mutch time was past from when the order was placed

so i was wondering if it is posseble to apply the same system as the support ticket system

XX time has past after placing the order

or , the order is XX time on pending


then a second item i like to ask

if i refund a client then he still keeps his credits that get automatic added

as example
a client pays a invoice of 30$
his subscription pays a invoice of 30$ to

he got 30$ as credit

i refund his subsciption (overpayment) and he still keeps his 30$

is it posseble to change that ? so i dont need to manual change the credits


Then my last suggestion

i try to provide a extra option called premium support for some stuff

is it posseble that it generates a code (pincode or so ) and that it shows in the tickets what users got premium and what users not ??

Thank you
Greets From PowerChaos