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Thread: Enom: Name Servers are not showing up correctly in WHMCS but fine WHOIS

  1. #1
    Join Date
    May 2009
    Posts
    88

    Exclamation Enom: Name Servers are not showing up correctly in WHMCS but fine WHOIS

    Hello all,

    A couple of days ago I created a Enom sub-reseller account with WHMCS. I deposited $100 and bought a test domain. Everything worked apart from in the client area and admin area it shows the name servers upside down. Here is what I mean:

    Name server 1: ns2.sequencehosting.com
    Name server 2: ns1.sequencehosting.com

    - When changing the name servers both on the client side and admin side it says update complete but then reverts back to above.

    - When doing a whois search on the domain the name servers are the correct way round. I.e:

    Name server 1: ns1.sequencehosting.com
    Name server 2: ns2.sequencehosting.com

    -----

    I hace checked the settings in WHMCS and on the Enom site to make sure I didn't make any mistakes when stating the name servers. but they still do not show correctly. Here are some screenshots to show you what I mean:

    WHMCS Admin: https://www.sequencehosting.com/adminarea.jpg
    WHMCS Client Area: https://www.sequencehosting.com/clientarea.jpg
    Whois: https://www.sequencehosting.com/godaddy.jpg


    If someone is nice enough to remind me everywhere I need to state my default name servers both on Enom and WHMCS it would be much appreciated. Perhaps I have yet to change something very minor.

    Thanks very much for your time.

    Jack

  2. #2
    Join Date
    May 2009
    Posts
    88

    Default

    Hello,

    I'm still having issues with this. I replied to a answered ticket with this issue over 12 hours ago with no response so far.

    If anyone has any suggestions I would love to hear from you.

    Thanks!

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