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Thread: "Support Operator" to see client's package informa

  1. #1
    Join Date
    Dec 2006
    Posts
    215

    Default "Support Operator" to see client's package informa

    Hi,

    As I know, only Full admin and sales can view client's information. But Support Operator can not.. only can use helpdesk.. so I think it will be nice if Support Operator can see limited client's informaiton to figure out package information such as account ID, domain name, and so on to provide support.

    what do you think?

    thanks

  2. #2
    Join Date
    Dec 2006
    Location
    Melbourne, Australia
    Posts
    130

    Default

    server info would be handy too

  3. #3
    Join Date
    Dec 2006
    Posts
    215

    Default

    yes, such information which will be needed for technical supporting.

  4. #4
    Join Date
    Jan 2007
    Posts
    13

    Default

    I would say yes on this.

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