Kayako Integration Help

[InterWebUK]

We have just got kayako running on our system, everything looks fine except for when trying to view an article it pushes our page about.

Please see here http://www.interwebdirect.co.uk/bill...cleid=13&nav=0

Can someone please tell us which file I would need to modify to restrict the article size so it fits in with our template

Thanks

J

[area51web]

Did you modify your kayako template files at all?

[bear]

Kayako, even though I mostly love it's functionality, is a morass of nested tables and hard to decipher. Your best bet is to use Firefox and the free Firebug plugin to locate this. It's a simple install, and a right click while on the page to start it.
If you click on the thing you want to change (like the width), you can edit and use "enter" to commit the change (on this page, until you refresh), and even add other tags to test things.

Poked it a bit, and you have your footer on that page set at 900px, but it exists within the same table as the articles. This takes that 80% table cell and blows it out to 900px in a design that's supposed to be 902 over all.
Setting that table to 100% fixes it.

<table width="900" cellspacing="0" cellpadding="0" border="0">
<tbody><tr>
<td height="70" bgcolor="#5c819e" colspan="2"><div align="center">
<table width="95%" cellspacing="0" cellpadding="0" border="0">
<tbody><tr>
<td height="20" align="center" style="padding-top: 5px;" class="FooterLink">......