***SPAM in WHMCS*** Want to get rid of it?

[gwhosting]

but you can still edit settings via conf files i'm guessing right? Hmmm, i might install this.
Mods, sorry if this is off topic for this thred

[dkent]

hi;
doesn't config server have a mail application for free? I thought they had something for free, smile.

I've been using my method for blocking spam inside WHMCS for a long time now and not once has an email been blocked in the system from a genuine person. I make regular checks in mail (cPanel) and there are no signs of emails being classed as spam unless it actually is spam.

Spam Assassin works well and will continue to use it.

[bear]

These products are free
•ConfigServer Security & Firewall
•ConfigServer Explorer
•ConfigServer Mail Queues
•ConfigServer Mail Manage

But the Mailscanner needed to manage spam etc is not free it cost $45
Don't won't to get off topic, but I bought the $125 package because of enhanced security for my servers which included the mail scanner.

It's the MSFE (Mail Scanner Front End) that isn't free, mailscanner itself is. Personally, I installed the other apps myself as I needed them, since it takes about 5 minutes each through shell. 20 minutes work to save $80 seemed a good bet to me.

MSFE is well worth paying for, and it comes with installation and configuration of Mailscanner that can be time consuming.

[lemurtech]

How does this work if your using piping to /pipe/pipe.php
you cant Enable BoxTrapper on a forwarder

This is an older post, but I thought I'd contribute the answer for others. If you want to enable Spam Assassin filtering on piped mail, you can do something like this. This is for a qmail MTA on a CentOS server:

| /usr/bin/spamassassin | php -q /var/www/vhosts/mydoman.com/httpdocs/whmcs/pipe/pipe.php

I use three support departments: info, support, and billing. I allow unregistered users to submit to [email protected]. I 'POP' this address and enable aggressive Spam Assassin filtering on it. For the other addresses, I 'pipe' them using the technique above, but also require the user to be registered if not submitting from the web interface.

Hope this helps.

[Elite IT Services]

We use WHMCS for our company and also use the ticketing system built-in. We use Google Apps as our primary mail service, but have the WHMCS running on our Linux Server. We have all of our email going through Postini spam filter first, and we have never once received a piece of spam in our ticketing system, and have never had a legitimate email that should have gotten through get blocked. It's not only good for preventing spam in the ticketing system, but just from preventing spam in general.

<<snipped>>

[hand]

BoxTrapper is very useful. It simply protects your inbox from spam by forcing all people not on your white list to reply to a verification email before they can send mail to you. However, this is not always ideal of your main email accounts such as sales/support due to everybody that emails in to have to verify that they are a human being. BoxTrapper is only useful for less used email accounts.

Spam Assissin is my favourite. With this you can set it to "auto delete" emails that are considered as SPAM and set a score rating. I use this for all email accounts. If Spam Assassin considers an email to be spam, it will add ***SPAM*** in the subject of every spam message.

How to stop SPAM from entering your WHMCS support ticket system:

You do not need to disable email piping! All you need to do is...

1. Login into your 'WHMCS' Admin area.

2. In 'Configuration' settings, click on 'Spam Control'

3. Click on 'Blocked Subjects' and enter ***SPAM*** in the text field (make sure you select 'Subject' option from the drop-down).

That's it, no more SPAM! Just make sure you have Spam Assassin switched on (from within your cPanel). Spam Assassin will automatically add the subject ***SPAM*** to all email considered as spam, and WHMCS will BLOCK all emails that contain the email subjects ***SPAM*** from entering the piping system.

This is a VERY neat and easy trick, and it works well. Any questions, feel free to comment

P.S: Anyone tried ClientExec software? - What a load of rubbish!

WHMCS FOREVER!

I have spam assassin turned on. Put the word ***SPAM*** in the text field like it says and i'm still getting spam. What am I missing?

[nobody]

Just an idea.

In the same page, add the keyword "unsubscribe" to the blocked words tab, i found spam sometimes includes a BS link to unsubscribe, or a line telling you to send an email to [email protected]

I also:

Block "no-reply" and "noreply" in the blocked email addresses.


Now THAT is somthing to include in the wiki^

[webhostau]

Spam Assasin has dont the job. Thanks for the easy information.

[dewlance.com]

P.S: Anyone tried ClientExec software? - What a load of rubbish!

WHMCS FOREVER!

Thanks, but must respect everyone because of WHMCS Competitors are good for us..

:P

[HawtDogFlvrwtr]

I realize this is an old thread but I wanted to post my fix to get it working with Directadmin/Exim and piping to spamassassin.. I simply added the following pipe and it's working perfectly.

"| /usr/bin/spamc -f -e /bin/php -q /home/admin/public_html/pipe/pipe.php"

the -f means, if for some reason spamd is down, send mail normally to account. the -e means send to another application.

I'm sure this will work for other applications as well. The quotes on either end are required by directadmin.. but may work without those in your application.

[webhostau]

Is there a fix for cpanel ..

[disgruntled]

Is there a fix for cpanel ..

As far as cpanel goes, i assume exim is your mail server, it should be more or less the same, the path to php and spam assasin will be different but a quick check on your server, or google will tell you all you need to know.

Failing that contact your administration to ask them these paths, they should also have an idea of the correct line to use to forward through spamassasin.

[uberhost]

Speaking of ConfigServer Security & Firewall with regards to Box Trapper, here is what Chirpy says about it (as seen in the Check Server Security recommendations):

Having boxtrapper enabled can very easily lead to your server being listed in common RBLs and usually has the effect of increasing the overall spam load, not reducing it. You should disable it in WHM > Tweak Settings > BoxTrapper Spam Trap

We always disable Box Trapper and strictly use SpamAssassin.

Rick

[terryfagen]

Have you managed to find a solution to this yet. We are receiving emails like that daily. One simple solutiuon for me would be to have a script that looks for a specific word in the email and trashes all others. So instead of looking for ***SPAM*** and trashing those emails, it would look for MYCODE and trasj all emails that do not have MYCODE in the subject line.

[HawtDogFlvrwtr]

We are in the process of building an addon that used AKISMET for spam detection on forms and when they get past spamassassin on email piping. Become a beta tester here:
http://forum.whmcs.com/showthread.ph...eta-Testers%29

So far it's blocking about 18 out of 20 we've received. The others that it's not caught, we've submitted to AKISMET via a "report spam" button we've added to the WHMCS ticketing system.