Features Requests

[UWebSmart]

Hello,

I am going to use this thread for my feature requests, rather than posting constant requests this keeps everything neat and tidy.

1. The e-mail address listed for the client should be listed on the clients cPanel passed to WHM by WHMCS

[UWebSmart]

2. When an account is suspended manually it would be great if a suspension e-mail was sent, even better would be if when the account was manually suspended a box would appear with a reason and that would also be in the e-mail.

[UWebSmart]

3. It would be nice to see some departments for the helpdesk with the ability to assign different support reps to different departments.

[rjnsmith]

3. It would be nice to see some departments for the helpdesk with the ability to assign different support reps to different departments.

WHMCS already has this

[Matt]

Hi UWebSmart,

I've added the feature requests you have made to the ToDo list for WHMCS. They may not make it into the next release but will certainly be implemented by V2.4.

Rjnsmith: Currently WHMCS doesn't support departments with seperate operators assigned to them.