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Thread: Support Ticket Custom Fields

  1. #1
    Join Date
    Jun 2006
    Location
    Anderson, SC USA
    Posts
    1,006

    Default Support Ticket Custom Fields

    I would like to add a few fields for submitting tickets for my clients. Found that it could not be done, and wanted to suggest this for future releases.

  2. #2
    Join Date
    Apr 2006
    Location
    Jacksonville, FL
    Posts
    549

    Default

    I'm pretty sure this can already be done. Check your config options again.

  3. #3
    Join Date
    Jul 2005
    Location
    UK
    Posts
    8,440

    Default

    This can be done when setting up the departments or editing them. Take a look in Configuration > Support Departments.

    Matt
    WHMCompleteSolution
    The Complete Client Management, Billing & Support Solution
    www.whmcs.com

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